Answering Service United

Answering Service United has been a provider of call center services, focusing on providing a high quality service - "The Better Answer" - faithfully since 1989. All of our services take place in the USA, regardless of the time of day or night. Unlike some call centers, we never outsource after-hours services to offshore agents. Answering Service U... nited has remained the industry leader through a total dedication to only providing the highest quality in both the staff members and the hardware equipment we use. Answering Service United has a close association with product and service providers in the industry, which is why we are often the first call center offering any new products and services that become available. Other call centers usually lag behind us, sometimes by years, in offering the same level of quality. We pride ourselves in always being able to offer services that utilize the most advanced call processing software and hardware available through a regular ongoing upgrade cycle. This allows us to process calls in the most efficient manner possible, thereby providing greater cost savings and precision. We eliminate embarrassing downtime through maintaining quality backup systems on hardware, software and power. In this way we can ensure a seamless quality of service, answering your callers at anytime of day or night, should there ever be a problem in any part of our business provision. Our problems will never be your problem. We pride ourselves in having a low turnover of staff. That is so with both our telephone agents and our management staff. In fact, we go out of our way to avoid employing transient staff. Our telephone agents work on our premises. They never work remote where we cannot monitor their working conditions. You should never settle for a call center that employs remote agents. We only hire telephone agents who are dedicated to our own aims - to provide you with the kind of service you would want your own staff to provide. Your callers will never hear extraneous background sounds, ...Read More