AnswerDash
Customer Engagement Platforms · Washington, United States · 11-50 Employees
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Overview
Headquarters
518 W Riverside Ave, Spokane, Washington...Phone Number
(206) 369-6388Website
www.answerdash.comRevenue
$6.3 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
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About AnswerDash
AnswerDash's AI powered self-service support solution enables companies to empower their users with the right information in the right place at the right time, whether on websites, web apps, mobile apps or via chatbots. With AnswerDash, businesses can transform their digital user experience, while cutting support costs by 30% to 50%, increasing sales conversions by 10% to 30% and dramatically improving customer satisfaction. AnswerDash integrates with the most popular knowledge bases and ticketing systems, including those from Freshdesk, Salesforce and Zendesk to bring knowledge base content directly to the point of action. AnswerDash also integrates with leading live chat providers such as inContact, LiveChat, Olark, SnapEngage and Zopim.Explore more
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Revenue
Number of Employees
Type
Funding
Founded In
AnswerDash
$6.3M
11-50
Private
<$5M
2012
N/A
Products Owned by AnswerDash
AnswerDash
Company Profile Activity
Activity Insights
AnswerDash is experiencing very low activity levels compared to other companies in the Software sector.
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AnswerDash is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about AnswerDash.
AnswerDash financials insights
Gather financial insights about AnswerDash, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2015
Angel/Seed
$2.9M
AnswerDash Tech Stack
A closer look at the technologies used by AnswerDash
Most Recent Scoops
Mergers & Acquisitions (M&A)
AnswerDash has been acquired by CloudEngage for an undisclosed price.
Award
AnswerDash has recently been ranked #1311 on the 2019 SaaS 1000 Top SaaS Companies list.
Award
Funding
AnswerDash recently secured $2.9 million in seed funding. Voyager Capital led the investment.
Funding
Funding
AnswerDash News & Media
UW spinout AnswerDash, a contextual Q&A service for customer support, acquired by CloudEngage
Nearly eight years after launching out of the University of Washington, AnswerDash has been acquired. The Seattle startup, which uses artificial intelligence to help companies answer customer support questions online, will join forces with CloudEngage, a Spokane, Wash.-based software firm that builds web personalization tools for clients such as T-Mobile, Dr. Martens, TrueCar, and others. AnswerDash, originally known as Qazzow, spun out of the UW and the research of co-founders Jake WobbrocAnswerDash Unveils AnswerDash Lite For Website Support Ticket Reduction and Improved Customer Experience
SEATTLE, June 11, 2019 /PRNewswire/ -- AnswerDash, a leading provider of self-service support solutions for customers such as Moo, Lenox, and Sennheiser, has announced the release of a new, streamlined AI-powered self-service tool called AnswerDash Lite. This latest version of the...AnswerDash Leads Customer Support Industry In Ticket Deflections
SEATTLE, May 21, 2019 /PRNewswire/ -- AnswerDash, a leading provider of self-service customer support solutions, announced today that the platform is shown to deflect 43% of tickets and 18% of chats during 2019, allowing businesses to automate operations and reduce their number of support ...
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AnswerDash's AI powered self-service support solution enables companies to empower their users with the right information in the right place at the right time, whether on websites, web apps, mobile apps or via chatbots. With AnswerDash, businesses can transform their digital user experience, while cutting support costs by 30% to 50%, increasing sal... Read More
