Ambs Call Center
Business Services · Michigan, United States · 51-200 Employees
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Overview
Headquarters
338 W Franklin St, Jackson, Michigan, 49...Phone Number
(800) 968-1181Website
www.ambscallcenter.comRevenue
$19.1 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
2
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About Ambs Call Center
Ambs Call Center is a family-owned, award-winning telephone answering service and call center company that delivers 24/7/365 live U.S.-based customer communication solutions. Its comprehensive service portfolio includes virtual receptionist services, medical answering (HIPAA-compliant), AI-assisted receptionist, employee call-off hotlines, appointment scheduling, mass texting (myAmbs), order entry, voicemail, and call routing. These services are designed to eliminate missed calls, improve customer satisfaction, and streamline communication workflows for businesses of all sizes. By integrating seamlessly with platforms such as Salesforce, HubSpot, Microsoft Teams, and Zapier, Ambs solves the challenge of fragmented communication, enabling businesses to connect their call center operations directly to their CRM and internal systems. All calls are answered by U.S.-based agents, ensuring cultural familiarity, faster resolution, and higher customer trust. Company History / Origin Story FounRead more
Ambs Call Center Org Chart
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Activity Insights
Ambs Call Center is experiencing very low activity levels compared to other companies in the Business Services sector.
What does this means?
Ambs Call Center is drawing exceptional interest within the Business Services industry, suggesting notable developments or strong market momentum, learn more about Ambs Call Center.
Ambs Call Center financials insights
Gather financial insights about Ambs Call Center, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2020
Debt
$350K
Ambs Call Center Tech Stack
A closer look at the technologies used by Ambs Call Center
Most Recent Scoops
Hiring Plans
Ambs Call Center is hiring in Information Technology for the first time in 12 months.
Hiring Plans
Facilities Relocation / Expansion
Ambs Call Center is planning to move its offices in August 2022. The move will impact approximately 49 employees at their existing office located at Po Box 1325, Jackson, MI.
Funding
Ambs Call Center has received an SBA PPP loan for $350,000-1 million from County National Bank, supporting the retention of 73 jobs.
Funding
Ambs Call Center News & Media
Ambs Call Center Listed Among Best Answering Services for Small Businesses
Ambs Call Center earns its 15th consecutive ATSI Diamond Plus Award of Excellence, recognizing unmatched customer service, reliability, and industry leadership. MI, UNITED STATES, September 11, 2025 /EINPresswire.com/ -- Ambs Call Center is proud to …Ambs Call Center Wins the 2024 CAM-X Award of Excellence for 14th Consecutive Year
JACKSON, MI, UNITED STATES, November 5, 2024 /EINPresswire.com/ -- Ambs Call Center, Inc. has been awarded the 2024 Canadian Call Management Association (CAM-X) Award of Excellence, marking the 14th consecutive year the company has earned this industry …Customer is King: Ambs Call Center Wins Prestigious ATSI Award for Outstanding Customer Service
Ambs Call Center, Inc. wins coveted ATSI Award of Excellence JACKSON, MI, UNITED STATES, June 14, 2024 /EINPresswire.com/ -- Ambs Call Center is honored to accept the exclusive ATSI 2024 Diamond Plus Award of Excellence for the 14th year. This award is …Service to the customer above all else prevails as Ambs Call Center earns the 2021 ATSI Award of Excellence
JACKSON, Mich., June 17, 2021 /PRNewswire/ -- Ambs Call Center is humbled to accept the exclusive ATSI 2021 Diamond Plus Award of Excellence for best answering service. This annual award is presented by the Association of TeleServices International (ATSI) an industry trade association for...
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Ambs Call Center is a family-owned, award-winning telephone answering service and call center company that delivers 24/7/365 live U.S.-based customer communication solutions. Its comprehensive service portfolio includes virtual receptionist services, medical answering (HIPAA-compliant), AI-assisted receptionist, employee call-off hotlines, appointm... Read More
