Alveo

For nearly 30 years, Alveo has built itself around a client-focused culture that permeates the company. In particular, Alveo specializes in aggregating claims, automating the process of getting the claims to the correct payers, and accelerating the remittance of reimbursement to the billing providers/physicians. Alveo owns its own proprietary softw... are which allows the company to offer customization of the company's web-based product while maintaining highly competitive pricing. The company accommodate professional (physician), institutional (facility), and dental claims, and the company offers many other services including claim editing, electronic remittance advice (ERAs), patient eligibility verification, real time claim status updates, patient statements, and a patient payment portal. Alveo's customer service team is based in Cincinnati, Ohio and boasts a 91% first call resolution rate. The company's in-house programmers and developers are working to set the curve with regard to the company's technological offerings and the simplicity and intuitiveness of the company's web portal. Importantly, these improvements continue to advance the company's customer support efficiencies and responsiveness.Read More