Alliance Wireless Communications

Alliance Wireless Communications is North Americas leading Telephone Answering Service. Our clients trust our team of dedicated North American-based Agents to provide an exceptional customer experience every call. Since our founding in 1948, our team members have answered more than 50 million calls. We make businesses more agile and profitable by e... nsuring every call is answered in a friendly and professional manner. Winners of prestigious Awards of Excellence from industry-accredited associations since 1998. We realized a long time ago that our business was only as good as its people and that if we wanted to be the best answering service, we had to be prepared to find, train, and retain top-caliber talent. So we hired the best people, and enjoy a very low staff turnover, with an average length of service of 9 years, and more than half of our staff with 15+ years. Our team members are the major competitive differentiator for Alliance and our clients! Whether its billing out your minutes, to ensuring all of our customer experience statistics are maintained, Alliance Wireless Communications is about the numbers. When youre looking to scale your business, you want something that is inexpensive but doesnt cut corners in the manner we hire, train and retain our team. Our front office Agents are able to take calls 24/7/365, within your unique account guidelines. Director on Call : focusing on the funeral profession. Legal Call 24 : focusing on those within the legal field, including bail bonds firms. Property Answer : Tailored to property management firms, real estate agents and trades companies looking to build their business. Quest Answering : A satellite office in Simcoe, serving that community and beyond for more than 20 years. Our Agents are exceptional when it comes to customer service, front office etiquette and call management. Once trained, we ensure we retain our talent with education plans, work perks and an exceptional corporate culture. With an average tenure of 9.5 years, our Agents are experts. Our ...Read More