Agyle Time
Human Resources Software · 11-50 Employees
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Overview
Website
www.agyletime.comRevenue
<$5 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
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About Agyle Time
Playvox specializes in contact center software, offering solutions such as Workforce Engagement Management and Quality Management to enhance agent satisfaction and operational efficiency. Their products leverage AI to provide real-time insights for staffing, performance tracking, and coaching, ultimately improving customer service metrics. Targeting customer service teams, Playvox integrates seamlessly with platforms like Salesforce and Zendesk to optimize user experience. The company is committed to a people-first approach, ensuring that their technology adapts to the evolving needs of businesses.Explore more
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Agyle Time News & Media
Playvox Acquires Agyle Time; Raises $25M in Funding
Playvox, a Sunnyvale, Calif.-based CRM-connected omnichannel contact center provider of agent optimization solutions, raised $25m in funding from Five Elms Capital. The company, which also acquired Agyle Time, a provider of cloud-native, digital-first workforce management (WFM) software for contact centers (led by Seb Wortley, CEO and co-founder,) intends to use the funds to expand the expertise within […] The post Playvox Acquires Agyle Time; Raises $25M in Funding appeared first on FinSMEs.Playvox scores $25M Series A and acquires Australian startup Agyle Time
It’s not every day you see a Latin American startup funded by a U.S. venture capital firm based in the midwest. Playvox, a Colombian startup that wants to bring a positive twist to customer service monitoring announced a $25 million Series A from Five Elms Capital, a Kansas City, MO VC firm. It has now […]
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Playvox specializes in contact center software, offering solutions such as Workforce Engagement Management and Quality Management to enhance agent satisfaction and operational efficiency. Their products leverage AI to provide real-time insights for staffing, performance tracking, and coaching, ultimately improving customer service metrics. Targetin... Read More
