AfCard Consulting Services

We are an innovative debt collection company that has evolved with the industry over the years. We have a sophisticated call centre operation which is scalable and flexible to cater for each customer's unique requirements. Our teams are passionate and committed to servicing our customer's requirements professionally, ethically and within the realms... of the law. We have successfully conducted debt collection for major clients in the banking and telecommunications industries and have proven successful in both the current and pre-legal collections environment. We are currently using Excalibur which is one of the most renowned debt collection systems available. Excalibur, together with an in-house IT Development and Support team, allows us to customise and integrate easily into our partners' systems in accordance with their requirements. By using a broad bandwidth fibre internet connection we also have the option to work directly on our partners' online hosted systems. We are utilising the services of Paym8 to run our debit orders which is integrated into our debt collection system. Our success can be attributed to the following key factors: Our management processes and the matching of agents to the book being collected on Using tried and tested collection processes with clear strategies (telephone calls based on the right time to call, SMS reminders, settlement letters) Venturing into new collection techniques such as AVMs Intensive data tracing HistoryRead More