Adoop

Adoop customer experience cloud (CXC) allows clients to send out tailored customer reviews, feedback and surveys that can be seamlessly orchestrated with your existing customer systems. It has three main product functions described below, all our underpinned by our machine learning and AI analytics engine. Advertising platform to design, publish an... d broadcast any user generated content as targeted Ad campaign across social media networks, in a tested and targeted solution. Social platform for clients to interact and Connect with other clients, either as an advertiser or as a publisher and provide social channels with new products and services through brand collaboration We help our clients to engage with the right customer at the right time, with only the questions or invitations that are relevant to them. Create and share professional surveys within minutes We help our clients connect with their customers. We capture their feedback from all channels, including social, online and mobile. We help our clients respond to their customer feedbacks in real-time. This helps resolvig issues for unhappy or unengaged customers, or thank happy customers, driving repeat purchases. We measure experience performance and use machine learning to discover insights that allow our clients to improve and innovate faster. We create personalized dashboards and workflows for every team member, specific to their role and responsibilities, so that every decision they make is informed by the customer. Either use your existing design tools and upload your theme templates and images or use our design tool to create or edit any ad, #ugc or review themes Create and customise effective ads, by using user generated content and customer reviews as the basis to broadcast messages to relevant user communities Create and customise effective ads, user generated content and reviews and target the audience and communities by context, conversation or competitor Publisher allows you to bring in customer reviews from most providers like, Facebook, ...Read More