Ability-GO

Ability-GO is a specialized Disability-Owned Business Enterprise (DOBE) contact center founded in 2013, operating within the Human Resources & Staffing and Business Services sectors. The company is dedicated to creating employment opportunities for Americans with disabilities, offering a comprehensive suite of customer support services. These services include robust phone, email, chat, and SMS support solutions designed to enhance customer engagement and satisfaction. Ability-GO leverages its unique operational model to deliver high-quality customer experiences while championing diversity and inclusion within its workforce.

Central to Ability-GO's mission is fostering career advancement for individuals with disabilities and veterans, building a diverse and skilled team. The company provides managed staff augmentation services, effectively meeting varied staffing needs for its clients. This commitment to its associates cultivates a rewarding work environment, enabling the delivery of superior customer experiences. To learn more about the people driving these efforts, you can Meet Ability-GO's team. Their focus on empowering their workforce directly translates into reliable and empathetic customer service operations.

With a revenue of $32.1M and an employee range of 500-1,000 employees, Ability-GO demonstrates significant operational scale within the contact center industry. The company operates with a focus on #northamerica and emphasizes #2_plus_operations, #5_plus_operations, and #10_plus_operations, indicating a growing and established presence. Its competitive landscape includes numerous players in the BPO and customer service outsourcing space, such as Pearl Interactive Network and Vantage Sourcing, highlighting the dynamic market Ability-GO navigates. The company's unique DOBE status and commitment to inclusive employment differentiate its market positioning.