1st Credit

At 1st Credit we are committed to helping vulnerable customers. Based in Reigate, our Customer Care Team have received specialist training to give the best customer experience for those dealing with mental or physical health issues. We will always treat customers with sensitivity and confidentiality. It is important to us to keep improving. For the... last three years we have been awarded three star (exceptional) rating, by Investor in Customers - the highest score possible. This independent rating is decided by customer feedback. To read what some of our customers said click here. We have also won a string of compliance awards and contribute to training across the industry to ensure people in debt are able to pay what they can afford as easily as possible. Read our Customer Charter to see our promises to you. If you would like to speak to one of our advisers please call 01737 235238. If you prefer to manage your account online, you can access our self-service portal. There are also other ways to get in touch. If you are experiencing financial difficulties there are free debt advice options available to you. For a list of these independent organisations click here. 1st Credit Limited is authorised and regulated by the Financial Conduct Authority. More information, including details of how to make a complaint, can be found in our Frequently Asked Questions.Read More