13ten

13Ten is a prominent people-centric call center based in South Africa, operating within the Business Services and Call Centers & Business Centers industries. With over two decades of experience, the company excels in Business Process Outsourcing (BPO) services, focusing on delivering exceptional customer engagement and satisfaction. Their operational footprint is primarily concentrated in South Africa, leveraging local talent and resources to serve a diverse client base. The company's strategic approach emphasizes a strong B2B focus, aiming to integrate seamlessly with client operations to drive mutual success.

The core service offerings at 13Ten encompass a comprehensive suite of BPO solutions, including specialized sales support, dedicated customer service, efficient debt collection, and rigorous quality assurance. A key differentiator is their commitment to employee empowerment through extensive training and development programs, fostering an environment where personal success is maximized. This dedication to its workforce cultivates a culture of integrity, resilience, and genuine care for both employees and clients. Meet 13ten's team to understand the driving force behind their service excellence and operational efficiency.

Financially, 13Ten reports a revenue of $41.3M and operates with an employee range of 500-1,000 individuals across its single location. The company's operational scope is further defined by hashtags such as #africa, #southafrica, #b2b, #call_center, and #2_plus_sales, underscoring its market position and service specialization. Their commitment to #2_plus_operations and #2_plus_engineering_and_tech highlights a robust infrastructure supporting their BPO capabilities.