Automatically capture all of your customer-facing communications and extract the relevant data back into your preferred CRM, like Salesforce. No more manual data entry. No more contacts lost in your email inbox.
You can see the actual engagements with our customers and the engagement score. We have people from our support, sales, or renewals organizations in contact with customers and this is a great tool to give us a one glance visualization.
We used to rely on reps to log email activities in the CRM. That setup was unreliable, inefficient, and endlessly frustrating. Now, Komiko (ZoomInfo InboxAI) grabs everything we want. The presence of all activities is lovely, but the actional information derived from the data is just as impactful.
We wanted to understand how to reproduce and engineer success, and Komiko (ZoomInfo InboxAI) looks at all the facets of how we engage with customers.