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Vilas Mhatre

last updated 2/26/2018

Vilas Mhatre

Managing Director, Investment Products and Services at Morgan Stanley & Co.

Location:
522 FIFTH AVENUE, New York City, New York, United States
HQ Phone:
(212) 761-4000

General Information

Experience

Managing Director - Bank of America Corporation

Recent News  

Ezra Group LLC What Robo Advisors Can Teach Us About Focusing on the Client - Ezra Group LLC

The baby boom generation is retiring and their focus is on wealth protection, but they are mostly uninterested in their advisor's technology, explained Vilas Mhatre, Managing Director at Morgan Stanley Wealth Management.
This is in contrast to Millenials (people ages 21-36), who are just starting out in their careers and are focused on asset growth, but have very different expectations about how technology should be integrated into their advice experience, he said. While the wirehouses have been able to align themselves with current retirees, Mhatre observed, they have not done well in converting them to a goals-based way of thinking. On the Millennial side, they also have not been able to provide a user-friendly, technology-centric platform, he stated. The custodial platform should be the backbone of any broker-dealer business and be leveraged by firms in order to compete with online advisors, Mhatre proposed. Merrill Lynch did this when they built their Merrill ONE platform, he explained, by making investment processes simple for advisors, where most of their daily tasks could be completed by just a few mouse clicks. With the custodial system as their foundation, their platform became more scalable and enabled advisors to support more accounts, without reducing service levels, he explained.

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http://ezragroupllc.com/2014/12/10/what-robo-advisors-have-taught-us-about-focusing-on-the-client/

The baby boom generation is retiring and their focus is on wealth protection, but they are mostly uninterested in their advisor's technology, explained Vilas Mhatre, Managing Director at Morgan Stanley Wealth Management.
This is in contrast to Millenials (people ages 21-36), who are just starting out in their careers and are focused on asset growth, but have very different expectations about how technology should be integrated into their advice experience, he said. While the wirehouses have been able to align themselves with current retirees, Mhatre observed, they have not done well in converting them to a goals-based way of thinking. On the Millennial side, they also have not been able to provide a user-friendly, technology-centric platform, he stated. The custodial platform should be the backbone of any broker-dealer business and be leveraged by firms in order to compete with online advisors, Mhatre proposed. Merrill Lynch did this when they built their Merrill ONE platform, he explained, by making investment processes simple for advisors, where most of their daily tasks could be completed by just a few mouse clicks. With the custodial system as their foundation, their platform became more scalable and enabled advisors to support more accounts, without reducing service levels, he explained.

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