Sven Gierlinger

Sven O. Gierlinger

Vice President, Chief Experience Officer at Northwell Health

Location:
300 Community Drive, Manhasset, New York, United States
HQ Phone:
(888) 321-3627

General Information

Experience

Vice President, Chief Experience Officer  - Northwell Health Foundation

Chief Experience Officer  - North Shore University Hospital

Vice President of Museum Operations  - Detroit Institute of Arts

Education

bachelor's degree  - hospitality business administration , Bavaria Hotel Management Academy

bachelor's degree  - hotel business administration , Bavaria Hotel Management School

Affiliations

Executive Board Member  - The Beryl Institute

Vice President of Hospitality and Service Culture  - Henry Ford Hospital

Member  - Association for Patient Experience

Lead Advisor  - Intelligence Report

Recent News  

Sven Gierlinger
Chief Experience Officer, Northwell Health

Read More

Sven Gierlinger
Chief Experience Officer, Northwell Health

Read More

Sven Gierlinger | VP, Chief Experience Officer
Sven Gierlinger is an expert in building an emotionally engaging and innovative culture that drives growth and consumer loyalty through customer satisfaction. He has more than 20 years experience in the hospitality and service industry. As Chief Experience Officer for Northwell Health, Sven is responsible for creating a superior and consistent service experience for patients, visitors and employees. Prior to his current position he was Vice President of Hospitality and Service Culture at Henry Ford Health System in Michigan. He established a culture of service excellence through development and implementation of standards, system-wide rounding, and training programs for all employees ranging from first impressions to leader coaching. He was a driving force in creating excellence and consistency in the patient experience. Prior to his corporate responsibilities at Henry Ford he played a critical role in the start-up and success of Henry Ford West Bloomfield Hospital where for nearly 3 years he lead the areas of non-clinical operations, retail, wellness, and service culture. Sven also had the privilege to work for 8 years in various leadership roles and destinations for the acclaimed Ritz-Carlton Hotel Company including opening properties worldwide. He holds a bachelor's degree in hospitality management from the Bavaria Hotel Management School in Germany.

Read More

Browse ZoomInfo’s Directories