Susan Graves

Susan V. Graves

Aetna Pharmacy Management, Senior Director, Business Integration at Aetna Inc.

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151 FARMINGTON AVENUE, Hartford, Connecticut, United States
Aetna Inc.
HQ Phone:
(860) 273-0123

General Information


Head  - National Provider Networks


Masters  - Health Services Administration , University of Michigan


Board Member  - CWHCM Inc

Recent News  

Susan Graves, Scholarship ChairSusan has a Masters in Health Services Administration from the University of Michigan and has worked in health care management in a variety of capacities for over 25 years.After 4 years with Beth Israel Hospital in Boston, Susan moved her career to Connecticut in the early 1980¹s to work at the Health Systems Agency of North Central Connecticut and the Hartford Business Coalition on Health, managing community health planning projects and providing consulting services to area businesses on health benefit and cost management strategies. In the early 90¹s, Susan moved to the private sector, working at The Hartford Insurance Company, managing the company¹s affiliated PPO/POS network and utilization management vendors in support of its medical group products.For the past twelve years, she has held a range of positions at Aetna, Inc., including supporting business process improvement activities, designing and producing provider performance reports, negotiating provider contracts and reimbursement arrangements for Aetna¹s CT health plan, developing a transplant institutes of excellence network.She currently holds the position of Head of National Provider Networks, where she manages Aetna¹s national leased networks that support PPO/POS plans, a program to secure negotiated rates for member services delivered by non participating providers, and the national direction for Aetna's pay for performance and tiered network programs using cost efficiency and clinical effectiveness measures.Susan is married and has a boy and a girl, ages 12 and 9.She has been a member of CWHCM¹s Scholarship Committee for several years and will be chairing the committee in 2004.

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Ms. Susan GravesDirector National Provider NetworksAetna Inc.1000 Middle Street, MC3HMiddletown, CT 06457

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Elected committee chairs are: Brenda Bachman of Novak Charter Oak Insurance and Finance, program chair; Connie Merritt of J. Morrissey & Co., membership; Susan Graves of Aetna Inc., scholarship; Laureen Castonguay of ConnectiCare, career development; Sharon Saunders of Health Measures, publicity; and Rose Stamilio of St. Francis Hospital PHO, sponsorship.

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