Mr Sunny Paw oversees Shangri-La's hotel operations across four regions and leads the Group’s drive to redefine the next-generation guest experience. He is responsible for elevating service standards and achieving operational excellence by forging new initiatives and developing talent within the company. Mr Paw continues to lead the business transformation within Mainland China and heads the region’s Global Sales Office. Mr Paw joined Shangri-La Group in 1994, bringing with him a wealth of experience and deep knowledge about the nuances and diversity of China’s hospitality landscape. He has held many leadership roles within the Group over the past 25 years, and management posts in China, the United States of America, and Singapore. Mr Paw holds a Bachelor of Science degree from Brigham Young University - Hawaii.
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