Sue Porzel

last updated 5/3/2018

Sue Ann Porzel

Manager at La Rabida Children's Hospital

6501 South Promontory Drive, Chicago, Illinois, United States
HQ Phone:
(773) 363-6700

General Information


Adjunct HIT Instructor, Corporate, Community and Continuing Education - Moraine Valley Community College

Recent News

Privacy Officer = Sue Porzel
La Rabida Children's Hospital 6501 S. Promontory Drive Chicago, Illinois 60649 Telephone Number: (773) 753-8673 Email:

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Difference Makers

Sue Ann Porzel, RHIT
Director of the Health Information and Records Department at Oak Forest Hospital of Cook County Entering into the HIM field was the start of a second career for Sue Ann Porzel. "After my children began school, I knew I wanted to work in the medical field but not have a hands-on role with patients," she says. "I researched different careers and chose HIM because I could incorporate my business background. I then chose to attend Moraine Valley [Community College] since it has the highest passing rate of the RHIT exam in the country." Today, Porzel, director of the health information and records department at Oak Forest Hospital outside Chicago, is responsible for 30 employees, including those in cancer registry, clerical, coding, release of information, and transcription. Besides managing the department, she participates in the development and implementation of policies, procedures, and standards regarding health information and monitors changes in legislation and accreditation standards that affect HIM. "After accepting my current job, I was most interested in the challenge of bringing manual processes into the electronic era," Porzel says. "I wanted the department to earn the respect it deserves and educate others on health information management. I also want to continue to improve the working interdepartmental relationships in the hospital." During her tenure at Oak Forest, Porzel has restructured the department's work processes, decreased the hospital's delinquency rate, and lowered the turnaround time for coding charts. She also has been instrumental in implementing coding audits and ambulatory specialty clinic encounter forms. "I enjoy the variety that this position entails-everything from working with risk management to quality assurance to the billing office," Porzel says. "No day is ever the same. The most rewarding aspect of this position is working collaboratively with other departments to improve patient care." Due to the tough economy and budget cuts, Porzel has been challenged to maintain productivity standards with less staff. "As our organization is consolidating, I would like to be able to contribute my knowledge and experience of health information management as we go forward," she says.

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