Steven Klohn

last updated 3/9/2018

Steven Klohn

Chief Information Officer at Main Event Entertainment

Location:
2601 Presidio Vista Dr., Fort Worth, Texas, United States
HQ Phone:
(817) 306-0000

General Information

Education

Bachelor of Applied ArtsUniversity of North Texas

Science degreeUniversity of North Texas

Recent News  

Business Resources - Food & Beverage - March 2018

"Self-serve kiosks are everywhere from airports to fast-food and fast-casual restaurants," explains Steve Klohn, chief information officer for Main Event Entertainment.
Klohn believes letting guests manage orders and payment improves the customer experience, noting, "It lets them go at their own pace." "It takes a large effort to get it done," Klohn says. Klohn believes it's too soon to tell whether the tabletop kiosks have increased F&B revenues after just a few months in three locations, but notes, "So far, it's doing well with appetizers, limited entrees, and alcohol reorders, and we're seeing a lot of great feedback." The effort, Klohn believes, is worth it. The self-ordering terminals have streamlined F&B operations at Main Event Entertainment locations and improved the guest experience. Moreover, the technology represents a brand commitment to meeting customer expectations. "We want to give our guests the options and opportunities to use technology here just like they can with their other favorite brands," Klohn says.

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Press Center | Growth Accelerates at Main Event Entertainment: Eight new centers to open featuring cutting-edge pro | Main Event

Steven Klohn, Chief Information Officer - an innovative technology champion whose 23-year career began in the United States Marine Corps and progressed through retail and casual dining before joining Main Event this year;

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Leadership | Main Event

Steve Klohn
STEVE KLOHN, CHIEF INFORMATION OFFICER For more than 23 years, Steve has been an innovative technology champion. Steve's technical career started in the U.S. Marine Corps and progressed through retail and casual dining before coming to Main Event in 2016. Steve's primary responsibility is innovating technical strategies which drive business capabilities, best serve our team members and create an exceptional guest experience. Steve's favorite Main Event activity is bowling, with eating as a close second. Steve enjoys being outdoors, competitive BBQ and giving back to his community. Steve has a Bachelor of Applied Arts and Science degree from the University of North Texas.

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