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Wrong Steve Rick?

Steve Rick

Senior Vice President Support Services

Menzies Aviation

HQ Phone:  +44 131 225 8555

Direct Phone: +44 *** *** ****direct phone

Email: s***@***.com

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Menzies Aviation

2 Lochside Avenue

Edinburgh, Edinburgh, EH12 9DJ

United Kingdom

Company Description

Menzies Aviation Bobba (Bangalore) Pvt. Ltd. is a joint venture company between Menzies Aviation and Bobba Group. Along with the brand new Bengaluru International Airport, the company commenced its cargo handling operations from its new 170,000 sq ft facility ...more

Find other employees at this company (3,247)

Background Information

Employment History

Senior Vice President

John Menzies plc


Non - Executive Director

Hydra Management Ltd


Chief Operating Officer and Chief Technology Officer

Serco Inc


Web References(6 Total References)


http://www.aircargoweek.com/menzies-manage-cargo-handling-sita-system/

Menzies senior vice president for support services, Steve Rick says: "Airports are dynamic environments that require highly responsive operations management.


Menzies introduces SITA's ground handling management at top airports | SITA

Steve Rick, SVP Support Services at Menzies said: "Airports are dynamic environments that require highly responsive operations management.


Contact Us | Sungard Availability Services (Sungard AS) Ireland

Steve Rick, SVP, John Menzies PLC


About Us - GHT Global

Steve Rick
Steve is the founder of Apto management Services a specialist operational delivery consultancy based in the UK. Steve is primarily focused on supporting large corporate businesses as an interim executive or Private Equity houses in either due diligence, pre-acquisition operational audits, bid support and programme assurance, cost reduction, operational turnarounds or the implementation and integration of complex engineering, IT and Telecommunications programmes. Steve's current and recent assignments have included: 2012 - Present. Steve has led the Operational turn-around of the £700m pa turnover Capita IT Services as the Interim Managing Director of Managed Services & Outsourcing. Providing operational and Executive leadership for a team of 2,300 on and off shore IT and Telecoms staff to recover programmes and deliver services. A dramatic service improvement programme has resulted in the highest customer satisfaction and lowest number of Sev 1's in ITS's history. In addition to driving performance and service improvements to an all-time high, during the course of 2013 Steve and his team reduced the average cost per employee by 24%. Steve also established and agreed a £13m investment programme with the Capita Plc. Board to assure service and address some long standing infrastructure and security issues. This has resulted in a complete re-tooling of service management, building an integrated suite of infrastructure monitoring systems together with the creation of two Capita command and control centres or super NOC's one in UK the other in India. In addition he has led the re-engineering the security systems and firewalls. With a new permanent Executive team coming together in late 2013, Steve has been asked to remain with the business as the Transformation Director through Q1 2014.


About Us - GHT Global

Steve Rick
Steve is the founder of Apto management Services a specialist operational delivery consultancy based in the UK. Steve is primarily focused on supporting large corporate businesses as an interim executive or Private Equity houses in either due diligence, pre-acquisition operational audits, bid support and programme assurance, cost reduction, operational turnarounds or the implementation and integration of complex engineering, IT and Telecommunications programmes. Steve's current and recent assignments have included: 2012 - Present. Steve has led the Operational turn-around of the £700m pa turnover Capita IT Services as the Interim Managing Director of Managed Services & Outsourcing. Providing operational and Executive leadership for a team of 2,300 on and off shore IT and Telecoms staff to recover programmes and deliver services. A dramatic service improvement programme has resulted in the highest customer satisfaction and lowest number of Sev 1's in ITS's history. In addition to driving performance and service improvements to an all-time high, during the course of 2013 Steve and his team reduced the average cost per employee by 24%. Steve also established and agreed a £13m investment programme with the Capita Plc. Board to assure service and address some long standing infrastructure and security issues. This has resulted in a complete re-tooling of service management, building an integrated suite of infrastructure monitoring systems together with the creation of two Capita command and control centres or super NOC's one in UK the other in India. In addition he has led the re-engineering the security systems and firewalls. With a new permanent Executive team coming together in late 2013, Steve has been asked to remain with the business as the Transformation Director through Q1 2014.


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