Scott Mousaw

last updated 2/11/2018

Scott Mousaw

Director of Recoveries at United Auto Credit Corporation

Location:
1071 Camelback, Newport Beach, California, United States
HQ Phone:
(949) 224-1200

General Information

Experience

Senior Loss Prevention Manager - Drive Financial Services LP

Recent News  

United Auto Credit honors 5 auctions, including 2017 Auction of the Year | Auto Remarketing

Dealers Auto Auction of the Southwest general manager Jim Mumford receives the 2017 Auction of the Year Award from Scott Mousaw, director of remarketing for United Auto Credit. (Photo courtesy of Auction Management Solutions)
We are so proud of them for taking the top honor," said Scott Mousaw, director of remarketing for United Auto Credit. "Each year, we aim to honor the auctions with the best retention, highest conversion rate and operational efficiencies," added Mousaw, who himself has recently collected honors as he was named the 2017 National Remarketer of the Year this past November during Used Car Week. "We work with the best auctions in the markets where our vehicles are located, and based on the list of winners, we are happy to be working with independent auctions," Mousaw said.

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2017 National Remarketing Executive of the Year | Auto Remarketing

The best part of the used-car industry for Scott Mousaw isn't just applicable to the world of automotive.
"What I enjoy most about it is not unique to the business. I enjoy the process," he said in a phone interview. Mousaw, who is director of loss mitigation at United Auto Credit, is the 2017 National Remarketing Executive of the Year, an award presented by ServNet. Auto Remarketing is proud to honor Mousaw with this award - now in its fifth year - at the National Remarketing Conference/NAAA Convention portion of Used Car Week, which takes places Nov. 13-17 at the La Quinta Resort & Club in Palm Springs, Calif. Scott Mousaw, United Auto Credit "The gentleman who hired me, he says, 'You're too young to be a salesperson, but you talk like one," Mousaw said. "So, I'm going to make you a lot attendant ... whenever you see salespeople talking, I want you to get in that circle and listen to watch what they're saying.' "Well, unbeknownst to me, that got me fired by the head lot attendant because he just saw me standing around all the time," he said with a laugh. Mousaw also worked on the wholesale side of the business for five years before moving into collections and skip-tracing in Tustin, Calif., with what eventually became Drive Financial Services. (Drive was later acquired by Santander in 2006.) Mousaw was senior loss prevention manager at Drive, handing repossessions, insurance claims, impounds and more. He joined United Auto Credit in 2002. And with the company being a branch network, each of those branches managed its own portfolio. That marked his first foray into the consignor side of the business. In 2009, United Auto Credit centralized the recovery department in Irvine, Calif., and in 2010, there was further centralization, so Mousaw took on remarketing duties, as well. But things changed in the early 1990s after the Los Angeles riots, Mousaw said. He held an unsworn and unarmed intern role with the Los Angeles County Sheriff's Department, working out of North Long Beach, Calif., during the time of the riots, he said. "After that, there was a major hiring freeze. I'd never be full time at any realistic future point," Mousaw said. "From wholesale to retail, I think I knew I was a car guy," Mousaw said. And he discovered his "niche" upon moving into the lender side of the market. "And then there's just no looking back. Once you're in, they suck you in and you're stuck," he said with a laugh. "For better or for worse." 'That's what I enjoy' Joking aside, Mousaw is a process guy, even more than he's a car guy. He said the industry has folks who might be able to look at a car from 100 yards away and spot needed fixes. However, "that's not me," he said. "I could tell you when a process is broken, and there's a better way to do it," Mousaw said. Outside of the office, Mousaw - even though he claims he's "not good at it" - likes a round of golf. "But I enjoy hitting a little white ball and then going to find it," he said And most importantly, Mousaw, who has two teenage kids, enjoys spending time with the family. "Everything I do and aspire to be is for them," he said, later adding: "When I'm off it's all about (spending time with) the family, and it's my driving force."

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Auctions | Auto Remarketing

We are so proud of them for taking the top honor," said Scott Mousaw, director of remarketing for United Auto Credit.
"Each year, we aim to honor the auctions with the best retention, highest conversion rate and operational efficiencies," added Mousaw, who himself has recently collected honors as he was named the 2017 National Remarketer of the Year this past November during Used Car Week. "We work with the best auctions in the markets where our vehicles are located, and based on the list of winners, we are happy to be working with independent auctions," Mousaw said.

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