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Wrong Rich Beckwith?

Rich Beckwith

Director Of Information Systems

Missouri

HQ Phone:  (636) 795-3400

Direct Phone: (573) ***-****direct phone

Email: r***@***.gov

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

Missouri

900 S. Highway Dr. Suite 306

Fenton, Missouri, 63026

United States

Company Description

The Alliance is a statewide non-profit advocacy organization dedicated to quality affordable health care for all. Since 2008, the Alliance has been working to build the consumer and community leadership required to transform the American health system. With th...more

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Background Information

Employment History

Director of Information Systems

thaBoulevard


Chair

National Association of Legislative Information Technology


Affiliations

NCSL

Executive Committee At-Large Member


Web References(11 Total References)


http://www.ncsl.org/legislators-staff/legislative-staff/information-technology/nalit-newsletters.aspx

Editor: Rich Beckwith, Missouri House of Representatives
Editor: Rich Beckwith, Missouri House of Representatives


About Us: National Conference of State Legislatures

Rich Beckwith
Director of Information Services House of Representatives


http://www.ncsl.org/legislators-staff/legislative-staff/information-technology/nalit-newsletter-spring-2012.aspx

Rich Beckwith
Director of Information Systems Missouri House of Representatives Please send your ideas for session topics or speakers for the Legislative Summit or PDS to Rich Beckwith or Pam Greenberg at pam.greenberg@ncsl.org. Rich Beckwith, NALIT chair, brought energy and enthusiasm to the seminar in his role as "master of ceremonies. Many thanks to Rich and the other members of the PDS planning committee, as well as to the NALIT members who spoke at the seminar, for their contributions to a great seminar.


Reaching Out - Government Technology

This was the right application and the right time," said Rich Beckwith, director of information systems for the Missouri House of Representatives."Our previous constituent management software was developed in-house and has undergone several major revisions and platform changes over the years," Beckwith explained."Microsoft approached the Missouri House of Representatives with the concept and offered to implement a pilot project in our leadership offices," Beckwith said.IT planners said they gave the proposal a serious look because the product runs as part of Outlook.It made sense that the learning curve on using the software would be abbreviated.Planners also liked the price of the Microsoft offering, Beckwith said, because full implementation is expected to cost $200,000.


Reaching Out - June 2006

This was the right application and the right time," said Rich Beckwith, director of information systems for the Missouri House of Representatives."Our previous constituent management software was developed in-house and has undergone several major revisions and platform changes over the years," Beckwith explained."Microsoft approached the Missouri House of Representatives with the concept and offered to implement a pilot project in our leadership offices," Beckwith said.IT planners said they gave the proposal a serious look because the product runs as part of Outlook.It made sense that the learning curve on using the software would be abbreviated.Planners also liked the price of the Microsoft offering, Beckwith said, because full implementation is expected to cost $200,000."CRM allows for more flexibility in the types of information our members track about their constituents," Beckwith said in comparing the new system to the earlier in-house application."CRM integrates and consolidates constituent information and communications into a single place, accessible to the member wherever they are.This 360-degree view of our constituents and the issues important to our constituents was difficult to achieve in our previous environment."In fact, he added, the new system delivers a range of functions that take it well beyond the previous effort. "There are several usability enhancements -- the ability to e-mail constituents directly from the CRM application, integration with Outlook and a look and feel similar to other productivity applications we use daily," Beckwith said."The Web interface gives us much more flexibility in terms of where and how the member can access constituent information."While the House has not completely adopted the CRM system, Beckwith predicts that its powerful combination of information-gathering and data-delivery tools ultimately will change the way the House does business.


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