Peter Swain

Peter Swain

Chief Executive Officer at Defence Security

Location:
Prime House Sapcote Trading Estate Powke Lane, Cradley, Dudley, United Kingdom
HQ Phone:
+44 121 543 1760

General Information

Experience

North America Manager  - ADT Security Services , Inc.

Recent News  

One of Albany's clients Peter Swain, Managing Director at Defence Security Systems explains, "Out of the suppliers we spoke to, Albany was the only one who was interested in trying to understand our business requirements and took the time to answer our questions.

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Peter Swain, Managing Director at Defence Security Systems, explains, "Our accountants noticed that the incumbent payments and accounting software was consistently failing to meet our requirements, creating inefficiencies and insecurity in the payments process.
We decided it was time to look for a more comprehensive and robust solution." Defence Security Systems went to tender and evaluated solutions from a selection of suppliers, before selecting and implementing Albany ePAY. Swain continues, "ePAY is being used to handle all of our transactions, enabling us to automate much of the payment process, increasing payment flexibility and saving time. More specifically, we can now also restrict each stage of the payment process to a certain number of users through different levels of authorisation, allowing us to maintain greater security over our electronic payments ." In addition to the benefits of the Albany ePAY solution, Albany's expertise and professional approach also contributed to the selection. Swain expands, "Out of the suppliers we spoke to, Albany was the only one who was interested in trying to understand our business requirements and took the time to answer our questions. Whereas the other suppliers were only focussed on selling the most expensive solution in the range, Albany provided us with the solution we needed, which was also cost effective as well." Swain concludes, "The aftercare support from Albany has been brilliant, we needed the software to allow us to upload a database from our front-end software and Albany implemented a solution to the problem as fast as they could, with a follow up call to check it was working as effectively as possible.

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Peter Swain, Managing Director
Defence Security Systems Ltd

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