12/20/2017
Paul Aaron, Microsoft Support Engineer, posted about the game stuttering some folks are experiencing in Windows 10.
Paul Aaron, Microsoft's senior group manager for Windows supportability, has pointed them towards a support document published in September that notes that the "iphlpsvc" service may cause Windows 7 upgrades to crash when they reach 62% installed.
"From reading through the article, it looks like there is a service running in the background that is preventing the upgrade from completing," Aaron said.
"Hope this helps."
Late Monday, Paul Aaron, Microsoft's senior group manager for Windows supportability, chimed in with a link to another support document.
"From reading through the article, it looks like there is a service running in the background that is preventing the upgrade from completing," Aaron said.
"Hope this helps."
The document, published in early September, noted that the "iphlpsvc" service -- which offers IPv6 connectivity over an IPv4 network -- may cause Vista-to-Windows 7 upgrades to hang at the 62%-completed mark.
The fix that Aaron highlighted requires users to modify the advanced system settings of the PC.
