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Wrong Ming-Anne Hsu?

Ming-Anne Hsu

Senior Director

Pfizer Inc

HQ Phone:  (212) 733-2323

Direct Phone: (860) ***-****direct phone

Email: m***@***.com


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Pfizer Inc

235 East 42Nd Street

New York City, New York, 10017

United States

Company Description

At Pfizer, we apply science and our global resources to bring therapies to people that extend and significantly improve their lives. We strive to set the standard for quality, safety and value in the discovery, development and manufacture of health care produc...more

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Web References(2 Total References)

hotComm Revision History

Please understand that these versions of hotComm and hotComm Lite contain pre-release code made available to you for preliminary and confidential testing.
Security Compliance Update - Ensures that hotComm has the latest software modules (i.e. certificates) that are cross-compatible with all Windows Operating systems including Windows 8. Version 7.50.067 fixes a problem where hotComm closed when a presenter turned on his mic. This feature is included in hotComm Pro, optional extra-cost add-on in hotComm Standard, unavailable in hotComm Lite and hotComm CL. See http://hotComm.com/guide/hotTweet.asp. Filtering changes for hotComm Standard, based on requests: - The new logistic is that when the user starts the WMV recording, hotComm will automatically record Full Screen if there is no hotCam window, if there is more than one hotCam window, or if Full Screen is checked. When updating hotComm, while still connected to a room, the message asking to save the transcript will be suspended so as not to delay update. Note: In VoIP Settings, if Auto-Select is checked, hotComm will find the correct devices for recording or playback. Fixed problem with crashing when checking whether hotComm has been added to Windows Firewall Exception (acceptance) list. Note that hotComm is still a 32-bit application. This is because hotComm in Vista 64-bit must run as normal, not admin. People can run hotComm from user-level Windows accounts, not just from administrator accounts unless they are presenting. If the mirror driver is installed as a device, hotComm will load it automatically and use it for the timed camera unless you include the /mdx option on your hotComm.exe startup command line. Auto-upgrade from hotComm Lite to hotComm Standard. The automatic upgrade downloads and installs hotComm Standard, moves your existing Lite data files to hotComm Standard, uninstalls Lite and automatically registers hotComm Standard using your existing hotComm Lite information, and calculates how many days of hotComm Standard time you will receive based on your remaining Lite time. The time is prorated based on the comparative cost of the products, so you get fewer days of Standard than you had of Lite. See Upgrade Lite to Standard. - If you are in a room and you click a link to take you to the same room, hotComm ignores the request. hotComm 7.20 is a required upgrade in order to coordinate what is sent and received. Note for Kaspersky users -- please configure Kaspersky for hotComm again after you upgrade, per our instructions at www.hotcomm.com/FAQ/FAQ_kaspersky.asp Therefore, in Windows Vista, you can set the volume for hotComm separately from other applications. hotComm remembers the last nickname you used for each room. - In Vista, if you install the Mirror Driver, you start hotComm with a special Launcher, hotComMD.exe, that runs as administrator. - The Standard/Pro window now says "hotComm Standard" or "hotComm Pro", making it easier to tell which product you're using. - Lite and Standard unlock codes are interchangeable. The number of days is adjusted up or down. - Unlock code error messages have been revised. Windows Vista - hotComm is now Vista compatible. Some things to note are: - If you installed the Mirror Driver, you run the hotComMD.exe program, which starts hotComm with Run As Administrator checked. Unlock codes: hotComm Lite and hotComm Standard unlock codes can be used interchangeably, with the number days adjusted automatically due to the price difference between the products. hotComm 6.0 includes everything available in the pre-release version 5.99.002x, as well as: hotComm now downloads the most recent real version, not the compressed file stored on the server. Changes made to hotComm since 5.50.000b: All - New method of updating PEAK METER to correct problem where hotComm may crash on some computers when mic is on. Lite Import - Allow import button in Lite Identity dialog even when Nickname or Email address are not entered. Lite Import - Allow import of Lite Identity without needing to restart hotComm. Lite and Std/Pro - When processing an unlock code, all buttons in the registration window are grayed out until response is received from the VNS. Std/Pro Transcript - Remove user "speed" info from the top of the transcript. Std/Pro Transcript - On the server, the complete transcript (no stripping) is saved when transcript is cleared. Std/Pro Import - After an import, hotComm starts if "Run on Finish selected" is checked. Technically, hotComm is started and closed automatically earlier in the import process in order to import the files. It remains that way until you close hotComm. New - Big move toward internationalization of hotComm. 2. Changes in Auto Download in hotComm Standard. 6. Fix for problem where when you type and press enter, your message is not posted in the transcript (hotComm does an automatic relog into server). 7. Automatic update for hotComm components. The updater checks for newer components when you start hotComm and downloads them. The components are installed when you exit hotComm. 1. "Upgrade" is now "Update", as in "Update your version of hotComm". 2. hotComm Standard - you can now drag roomnames into Groups in your User List. 2. New /vx commandline option to disable Webcam; hotComm will not look for webcam or supporting modules. Use this if you have an Avion or similar video card, and hotComm crashes on startup. Look in Control Panel, Sounds & Audio, Sounds tab, Program Events for hotComm, then for Incoming PM. 3. TTS is now persistent (it remains set when you close hotComm). 1. Private Session no longer freezes when the invited person has hotComm on a secondary monitor. 2. -$ option on the hotComm startup command line no longer provides free access. 3. Mute-Gun+ mutes the pre-defined sounds. It no longer mutes hotComm Windows Sound Events. 4. After hotControl ends, the Camera reverts back to the mode it was in before hotControl. 5. When connection is lost, hotComm attempts to reconnect every 15 seconds. 6. Long hotScript history no longer causes hotComm to crash on exit. 7. To connect to a specific room on starting hotComm, add this to the hotComm startup command line: /arc=relay:room, where relay=the relay server and room= the room. For example: /arc=relay:support

Hot Issues

To disconnect without closing hotComm, click Session, then Close this Session.
If you have any difficulty playing back a hotComm session recording, please close all programs except for hotComm. When hotComm is the only program running, then try playing the recording again. Hotcomm is in continual activity too, because the trading pit audio is in the feed, and there is always noise. Several customers have reported that they upgraded to Verizon highspeed wireless, and found that they could connect to the 1stWorks Network, but the Relays on hotComm Standard don't turn green, and hotComm Lite can't connect to any rooms. Information on the Venturi card is available at:http://support.vzw.com/how_to_use/vzaccess_venturi.html One customer reports: I seem to have found the problem ... the Verizon software installs VZAccess which is their connection soltware, but it also bundles this Venturi web acceleration utility: www.venturiwireless.com/tech_support/VerizonWireless.html. If I turn off Venturi before starting hotComm then I can connect and have sound and live charts working. Symptoms: You see Signed out or Online-Tunneled in the lower right corner of your hotComm window, and hotComm won't connect. After restarting hotComm, you should be able to connect as you did before the upgrade. Note: this often does not appear until you have been running hotComm for several days or weeks. Solution: In McAfee Security, open the Configuration screen and enable hotComm. These issues relate to starting hotComm. hotComm closes other programs hotComm Standard/Pro requires one TCP socket for each name on your User List, including relays and individual users. hotComm Lite requires only one socket. Typically, an ISP allows you to use up to 256 sockets. If you do not have enough sockets, hotComm may prevent other programs that use TCP sockets from running. Top "Failed to create empty document" "Failed to create session (maximum number of sessions reached" You see either of these messages when starting hotComm if hotComm is unable to open the Microsoft Docmgr.dll. Add the command line option /dmx to your hotComm startup icon. I get this message when installing hotComm: "An I/O error occured while installing a file. These issues relate to the operating systems for which hotComm is supported. Do you support Windows 7? November 3, 2009 - 1stWorks supports hotComm on 32-bit and 64-bit Windows 7 operating systems. Top Do you support Windows Vista? July 6, 2009 - As of the 7.50 revisions, 1stWorks supports hotComm on 32-bit and 64-bit Vista operating systems. 1. If you have any problems with hotComm under Vista, exit hotComm and try starting it by right-clicking the hotComm startup shortcut on your desktop and selecting Run As Administrator. 1stWorks Corporation supports its Windows products (hotComm, hotComm Lite, hotComm CL) on Windows XP 32-bit and Windows 2000. 1stWorks Corporation development support for its Windows products (hotComm, hotComm Lite, hotComm CL) under Windows 98 and ME ended as of January 2004. hotComm uses these system resources, as do other products, such as the Microsoft Office products. When system resources are exhausted, hotComm does not work correctly, with symptoms such as these: windows may turn white, icons may no longer display, the computer may freeze or crash. 1stWorks Corporation no longer supports its Windows products (hotComm, hotComm Lite, hotComm CL) on Windows NT 4.0. hotComm supported Windows NT 4.0 through June 2003, with these known issues: Windows NT 4.0 does not support the level of DirectX that hotComm requires. 1stWorks Corporation no longer supports its Windows products (hotComm, hotComm Lite, hotComm CL) on Windows 95. hotComm worked on Windows 95 in some early releases of hotComm 1.x, with these notes: As of revision 1.00.012, hotComm supports active links in text chat. Note: if you find riched32.dll, that is the DLL for Rich Edit 1.0, it is included in Windows 95, and it will not work for hotComm. Yahoo home page missing in Firefox after hotComm install 3/25/10 - In some cases, your Yahoo home page may be missing in Firefox after a hotComm install or update. Why: Firefox uses a file called prefs.js for preferences and defaults. hotComm writes to it. One theory is that when hotComm writes to it, under very rare circumstances, Firefox doesn't like the line we put in. Cannot run hotComm and another Internet app concurrently in Windows 98 Applies to: hotComm and hotComm Lite in Windows 98 Many programs, including hotComm and the Microsoft Office products, use the system resources. Many programs, including hotComm, Microsoft Outlook, and the Microsoft Office Suite use system resources. When system resources are low or exhausted, hotComm windows may turn white instead of displaying charts or other presentation content, and hotComm may freeze, especially when attempting to display large charts. Important: Upgrade computer #1 to hotComm 3.20.006x or higher BEFORE you export. Click to Download. If you have already exported your license and no longer have access to computer #1, contact 1stWorks Support about temporarily downgrading computer #2 to a prior version of hotComm so that you can import successfully. Top Personal firewalls should challenge hotComm again. For info on firewalls, see Firewalls. then hotComm then USR. Personal firewalls should challenge hotComm again. For info on firewalls, see Firewalls. The "Save As" action calls the program associated with the file; the Microsoft Office programs recognize that the file was opened by a third-party program (i.e., hotComm) and will not allow it to be saved. Workaround: do not use "Save Document As" for Microsoft Office files. Instead, look in your hotComm /UPLOADS folder. When you open the file that is pushed via hotWeb, hotComm automatically saves it in your hotComm /UPLOADS folder. The file will be rebuilt when hotComm starts. "hotComm cannot provide this functionality since the specific file was not found." 4/27/04 - hotComm: if you get this message on startup: "hotComm cannot provide this functionality since the specific file was not found.", then download a newer version of hotComm. Applies to: hotComm and hotComm Lite prior to 3.00.000. (now fixed) Applies to: hotComm and hotComm Lite prior to 2.xx.045. (now fixed) This is because NT 4.0 does not support functions that hotComm requires. (In other words, hotComm does not work on Windows NT 4.0.) These are some of the errors you may see if you try to install hotComm on Windows NT 4.0. Windows NT 4.0 does not support the level of DirectX that hotComm requires. If hotComm crashes, please send us the Dr. Watson log, a description of what you were doing at the time of the crash, and what hotComm product and revision you were using.

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