Maurice Zadeh

Maurice E. Zadeh

Optometrist, Founder and Director at Family Eyecare

Location:
910 Holcomb Bridge Rd. Suite 100, Roswell, Georgia, United States
HQ Phone:
(770) 992-6789

General Information

Education

UAB School of Optometry

Recent News  

Dr. Maurice Zadeh
Dr. Maurice Zadeh Optometrist, Founder and Director

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Dr. Maurice Zadeh
Dr. Zadeh (Se Habla Español): Ext 6 - zadeh@familyeyecareofroswell.com Optical Department (Eyewear): Ext 3 - eyewear@familyeyecareofroswell.com

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CooperVision makes patient care and service a top priority, so we interviewed Dr. Maurice Zadeh to learn more about how putting the patient first has helped make his practice a success.
Holistic patient care is differentiating Much like the online retail challenge of today, Dr. Zadeh faced immense competitive pressure from large discount chains when he founded Family Eyecare of Roswell in the early 1990s. Dr. Zadeh's response was not to fight fire with fire through deep price cuts and experiments with unfamiliar business models. Instead, he adopted a simple vision that he and his staff became committed to living: "What is good for my patients is good for my practice, and what is good for my practice is good for my patients." "What is good for my patients is good for my practice, and what is good for my practice is good for my patients." Dr. Maurice Zadeh of Family Eyecare of Roswell Dr. Zadeh knew that he had to give his local community a reason to choose his services over the increasing number of alternatives. His vision statement embodies the best reason he knows and, every day, he and his staff demonstrate a commitment to the health of their patients and the whole community. Caring for more than just eyes wins recognition This commitment is best illustrated by a story Dr. Zadeh relates about one of his patients. "D.B."* was a man in his 30s with sudden onset of debilitating diplopia. Another eye care doctor had suggested D.B. visit a neurologist. But with no insurance coverage and faced with long waiting lists for all local neurologists, this wasn't an option. Dr. Zadeh's office took ownership of D.B.'s condition and set to work getting him the care he needed, even if that care didn't or couldn't take place in Dr. Zadeh's practice. Dr. Zadeh and his staff provided cling patch prisms to correct D.B.'s diplopia well enough for him to function at work, while they set about finding a neurologist who would treat D.B. at a reduced cost. While Dr. Zadeh maintained D.B.'s functionality through repeated prism adjustments, this neurologist worked to eventually diagnose the problem - myasthenia gravis. To prevent this condition from rendering D.B. unable to work, he would need immediate treatment. Again, Dr. Zadeh and his staff remained committed, finding a facility that would admit D.B. for treatment even without insurance. "When a patient comes to us frustrated and in need of help, we own the challenge and respond with all resources available." As Dr. Zadeh demonstrates, this level of patient service and one-on-one care does not have to be reserved for primary care physicians. And this type of care has made Family Eyecare of Roswell not just successful, but also highly respected in the community.

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