Mark Romano

last updated 4/27/2018

Mark Romano

Director of Insurance Claims Projects at Consumer Federation of America

Location:
1620 Eye Street NW Suite 200, Washington, D.C., District of Columbia, United States
HQ Phone:
(202) 387-6121

General Information

Experience

Claims Project Manager - The Allstate Corporation

Education

Bachelor of Science degree - Risk Management and Insurance , Florida State University

Recent News  

Get to know the insurance claims process

Mark Romano, a longtime executive for insurance companies including Allstate and an expert on insurance claims' practices, now is director of insurance claims projects for the nonprofit Consumer Federation of America.

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5 myths about car insurance claims

Insurers typically benefit because they've cut deals on parts and labor rates in exchange for sending business their way, says Mark Romano, director of insurance claims projects at the nonprofit Consumer Federation of America.
But consumers should remember that they don't have to use these shops, he says. Computerized systems that don't adequately consider the individual circumstances of each claim can result in an unfairly low settlement for consumers, Romano says. "You have to be on your guard and deal with these people just like you would if you were trying to negotiate the best price on a car," Romano says.

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Disabled parking placard fraud

"It probably is a very expensive parking ticket and maybe your car gets towed," says Mark Romano, director of insurance claims projects at the Consumer Federation of America, a consumer advocacy group.

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