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Madi Lang

last updated 3/8/2018

Madi Lang

Founder and Director at BA Cultural Concierge I

General Information

Experience

Founder and Director - Send Love BA

Travel Writer - LandingPadBA LLC

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BACC - Testimonials

Madi Lang's concierge service will help you plan itineraries, arrange airport transport, get you a cell phone, run errands, reserve theater tickets, send a care package, scout out a potential apartment and do a thousand other things for your trip to run smoothly.
There is nothing Madi and her team can't make happen Madi and Juan are amazing. Also, there is nothing Madi and her team can't make happen. Working together via email, Madi and I developed an ideal itinerary. Communication was always prompt before and during our trip. Once in country their services were invaluable -from the tours they arranged, to the accommodations they suggested. Having Madi and Juan available via What's App saved our trip on several occasions. First when we were placed on a small group tour without an English guide and second when our debit cards were lost. I texted Madi and the problems were resolved quickly. From our first email to our final adios Madi and her team went out of their way to make our holiday a special experience, and one completely free of stress and hassle. Madi was always on hand to help with ideas and listened to us in terms of budget etc. Responses were always quick and when we actually got to all of our hotels they were beautiful and each one was special in it's own way, giving the best experience of the area we were in. I researched Tripadvisor for a tour guide in Buenos Aires and am so glad I came upon Madi Lang. She is not only a fantastic guide but a true concierge for your stay in Buenos Aires. We spent 3 days in Buenos Aires before our cruise ship's departure. I emailed Madi many times prior to our arrival and she took care of everything with many excellent suggestions. She arranged for a driver to pick us up at the airport (at half the price we would have paid a taxi or our hotel) also took us to our ship on the last day and drove us for our tour with Madi. Madi gave us an excellent full day tour of the different areas of Buenos Aires. She is very pleasant and knowledgable, a real sweetheart to spend the day with. Clearly she loves Buenos Aires and wants to share that with you. This was our first time to visit Buenos Aires so we had LOTS of questions before we arrived - where to stay, what to do, where to eat, etc. Madi is very prompt to answer emails and had many thoughtful suggestions. She made dinner reservations, tango show reservations, and arranged for us to visit 3 milongas at night with a tango dancer. We asked Madi for a non-standard tour of BA. Madi came thru with one of the most intriguing tours we've ever had. I wish we could bottle Madi and have her available in all the places we travel to. Nuff said, Thank you Madi. Janice, Visited March 2013 MADI MADE OUR TRIP TO BA SHINE I don't know what we would have done without Madi Lang in Buenos Aires -- she made sure our trip ran smoothly and customized the entire vacation perfectly to our needs. She is also an amazing tour guide, so incredibly knowledgeable, informative and fun, I couldn't recommend her more! Ida, Visited March 2013 First-Rate We were finishing a cruise in BA with two friends, and Madi Lang arranged a personal tour with a local guide and tango dancer! We saw places that would not have been on any tour, and spent the day of our late-night flight home at an estancia outside the city - beautiful, relaxing and very welcoming. The touring vehicles were first-rate, and making arrangements was easy. Madi paid attention to our wishes and needs, and added her own knowledge to make the experience great. Use BA Cultural Concierge when visiting Buenos Aires! Barbara & Family, Visited March 2013 Phenomenal Madi Lang customized our tour to match our interests after speaking with us for only a few minutes. She took us to see places we would never had known about and could not have asked to be included in our tour. She is charming and gracious which nakes her the perfect guide, My husband and I are not easy to guide as we have travelled enough to be a bit skeptical of tours. Madi never gave us the feeling that we were hearing the same words she said to each tour or seeing the same places she showed to everyone. We toured with Madi for two days and were excited to see and hear what she presented to us. I really put her to the test as I had brought heavier tops than the weather required. She took me to find some tops that were at great boutiques and were in a plus size and on sale. Combine that with the history and architecture and culture that she presented to us and you really have OUR perfect trip. She will create YOUR perfect trip with you. Besides organizing a great half-day tour of BA, customized for my mother (who has mobility issues) Madi also proved how invaluable it is to have someone on the ground who can help when problems arise. I had arranged a transfer from our hotel to the cruise ship terminal in BA, and the morning of our transfer there was a major fire at the cargo portion of the port - with toxic smoke, the port in lockdown mode and lots of confusion. Madi came to our hotel, helped assess the situation and then got us to the port when she was sure things were safe. My wife found Madi while searching the web and we now realize how lucky a find this was for us. Madi asked all the right questions and got to know us well before the planning began. We were traveling with our two daughters (4 & 8) and we obviously needed to keep them entertained. She had a ton of great suggestions and we narrowed the trip down to some specific events that gave us just the right amount of arranged appointments and free time to roam the city. The attractions and people she set us up with were all fantastic, we loved them all and felt we made friends along the way. We left BA for Chile where we had done our own planning and this leg of the trip was no where near as cool as what we had with Madi at the lead. If only she had been our Concierge in Chile... The trip was a perfect and we truly thank Madi for her role in making it happen. Madi was able to answer all of our questions, make changes on the fly as our interests shifted during the tour (6 hours on our feet), and her energy level remained high throughout. I left feeling as if the day was very solid, I saw things I wanted to see, I saw things I never would have seen on my own, and that if I ever came back, I could likely navigate BA a little bit more comfortably on my own. If you're coming to BA, call Madi! Charles, Visited May 2012 We're Fans We just returned from a 3+ week trip around Argentina and had found Madi through a referral and twitter. We have 3 kids (6,4,1.5) so wanted some help and Madi over delivered. She helped us figure out our whole itinerary, booked all the inter-country travel, found apartments, arranged transfers with a car seat, booked a stroller for the city, shopped so when we arrived we had some basics for the kids. She knows a ton about the country and Buenos Aires so even though we didn't do any formal tours, we learned a lot. Beyond the basics, she found a friend that cooked us Asado at the apartment's BBQ on the terrace, figured out great spots for the kids - hands on science museum, babysat so we could go to a tango show on our last night.... I could go on and on! Great job BA Cultural Concierge! If you are traveling to Argentina, you need to contact Madi, we're fans. Eric & Family, Visited March 2012 "We never would have found this great place without Madi!" Thank goodness a friend recommended that we contact Madi to plan our 5 days in Buenos Aires! Madi listened to our interests, asked great questions, then helped us plan a great trip. She planned our days in ways that made good sense, worked well, and took account of distances and holiday closings. We ate in fabulous restaurants, usually the only tourists in the place. She planned an art and gallery-browsing day for me and my husband that was wonderful, right in keeping with our interests. My teen daughters and I had 2 great afternoons shopping in great neighborhoods - we kept saying "we never would have found this great place without Madi!". Although she was out of town when we were there, she was always available and her wonderful partner, Jed, took great care of us. Thought, she was delightful, responsive, a pleasure to work with. We heartily recommend Madi!!!! Madi Lang, the concierge is a young woman from Baltimore who move to BA 4-5 years ago and started the business. She is smart, personable, and a terrific person. She helped me figure out what I wanted to see, arranged an airport transfer with this gorgeous guy (not necessary but very nice), and was overall welcoming. Madi went back to my hotel and retrieved my passport. After the hospital she shepherded me to a brace store and helped procure a brace for my leg. Cancellation of remainder of tours. Madi called that night to see if I was OK, and had another georgeous guy stop by the next day to make sure I was fine. She had given him a book and an Argentinian book of photos to give to me. The third day Madi came back to the hotel, picked me up and got a cab, taking me back to the German Hospital for a look-see at my knee. Again, she did this on her own time despite my protestations. When I returned home I received a message from her just checking. Madi Lang, based in Buenos Aires, organized our entire trip to BA. We are a family with a 10 year old and my mother and Madi proved invaluable in organizing tours, transfers and accommodating the needs of a multi-generational family. Madi knows quite a bit about Argentina and the politics, economy and stories that make a tour rich in culture. Her no-problem, can-do professionalism was great. I found Madi on Trip Advisor listed with other tour options. Could I have planned our own trip? Yes Would it have been fun? Yes. I would have used the Tripadvisor selections and had a good time. Would it have been as perfect? No. Madi is able to customize your experience so it fits your personality, budget and energy level. Our experience was awesome and she was just an email or phone call away to make last minute adjustments and to help us navigate through the city. We are very experienced travelers but she is an expert on the city, the sites and the surrounding areas. She sent a pre-trip check list that included a reading list, packing tips and other helpful ideas. We corresponded through e-mail and Skype before the trip and she sent a day by day itinerary that was easy to follow and very thorough. I was able to pre-pay using PayPal for most of the excursions which took away the stress of changing money and carrying cash. I recommend Madi and her crew of guides. You won't be disappointed. Denise, Visited June 2012 Glorious Solo Travel Experience I was traveling alone to BA to visit my daughter, a college student doing a semester abroad in BA (what a great choice!) I knew I would have 4 full days entirely on my own so I contacted Madi when I found her website, only a few days before I left for my trip. Madi was very responsive, even though she was on vacation herself. Everything she arranged for me was as promised. The tours, transportation and day trips were exactly as we discussed and I enjoyed each one. The traveler tips were great especially since I speak no Spanish and was traveling on my own. My daughter and I tried 3 of the restaurants Madi recommended near my hotel, all were excellent and fun. Madi customized the trip for me, based upon my interests. I cannot say enough about how she helped me get the most out of my trip. Everyone I met who knows Madi (tour guides, wine expert, etc.) have the highest respect for her efforts to show the place she has come to love to others. Hire Madi! And then through pure serendipity, we met somebody who referred us to Madi Lang at BA Cultural Concierge. Madi was able to assist our planning and make us feel much more confident about some of our choices. More importantly, she was able to suggest a number of alternatives that only a 'native' would be aware of. Once arriving in BA and meeting Madi, it was immediately obvious that she loves the country and makes an ongoing effort to learn more about the Argentine people and history to spice up her tours with interesting facts. And yet Madi is a US citizen with an office near Washington, DC. This made it much easier to send deposits and prepay certain aspects of our trip. Madi Lang was the difference between having a very good trip and having an extraordinary experience that we will remember our whole lives. Thank you Madi! We contacted Madi and, from the start, we were extremely pleased by her suggestions. She understood that we had a pretty good idea of what we wanted to do, and offered us a package that complimented our plans perfectly. We spoke with and emailed her about 5 times before arriving in Buenos Aires and, each time, she had a new suggestion or idea that fit perfectly into what we were planning. When we arrived, we did a city tour with Madi that was absolutely fantastic. We visited a number of areas by foot, taxi and subway, and she provided a fascinating historical and cultural perspective on each area that we visited. She also booked us for some neat things that we wouldn't have even thought of, like a closed-door restaurant at a chef's house! When a minor problem arose, she was able to dealt with and resolved quickly and effectively. Madi was able to key into exactly what we wanted to do and plan our itinerary around that. I would recommend anyone travelling to Buenos Aires to contact Madi. She is extremely knowledgable, super fun and she treats her clients like family. She made us feel like the city was our home and made sure that our stay was comfortable. She goes above and beyond expectations to make sure your trip to Buenos Aires is unforgettable.

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