Lindy Bruce Hood

Program Manager ZNA and Global Learning Solutions Manager at Zurich

1400 American Lane, Schaumburg, Illinois, United States
HQ Phone:
(847) 605-6000
Wrong Lindy Hood?

Last Updated 9/5/2017

General Information

Employment History

Owner  - LBH Consulting LLC

Principal  - Organization Effectiveness and Learning


BS  - Mathematics , University of California , Los Angeles

MBA  - The University of Chicago Booth School of Business

MBA  - University of Chicago's Booth School of Business


Advisory Board Member  - Research Pros, Inc.

Group Director - Direct Marketing  - HSBC plc

Web References  

Rob Waldo Waldman | Rob Waldo Waldman Leadership & Motivational Speaker

Linda Hodo, VP of Corp Development, Zurich Insurance

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Research Pros, Inc.: Advisory Board

Lindy Hood is currently VP, Head of Marketing, North America Commercial at Zurich North America.
She is an experienced and highly accomplished marketing executive and management consulting professional with a proven track record in setting and driving agendas, leading change, and generating profitable growth. Lindy is experienced in all facets of direct-to-consumer and B2B marketing, including research, innovation, brand management, advertising, enhancing the customer experience, and marketing strategy. Lindy spent ten years at HSBC North America in the Consumer and Mortgage Lending division, and worked for The Boston Consulting Group and Andersen Consulting in Chicago, Los Angeles, and London. Lindy holds an MBA from The University of Chicago Booth School of Business and a BS in Mathematics from the University of California, Los Angeles.

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"The State of Custom Content" SOLD OUT - The Financial Communications Society, FCS

Lindy Hood is the Head of Marketing for Zurich North America.
In this role, she is responsible for all aspects of marketing, including strategy, research, proposition development, content marketing, digital marketing and advertising. She is an advocate for the customer and brings years of experience building long-term partnerships to deliver products and services that exceed expectations in B2B and B2C environments. Lindy has been with Zurich since 2012. During her tenure at Zurich, Lindy has led Zurich North America's effort to build customer-focused capabilities, including the use of the Net Promoter Score system to capture customer insights and develop multi-lens customer segmentation to drive Zurich's value propositions. Before joining Zurich, she held Marketing leadership roles at HSBC North America, where she led the Marketing team in profitably sourcing new customers and improving the cross-sell and retention of existing customers. Prior to HSBC, she worked for The Boston Consulting Group and Accenture, where she led client engagements across a variety of industries. Lindy holds an MBA from the University of Chicago's Booth School of Business and a bachelor's degree in mathematics from the University of California in Los Angeles.

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