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James Gomez

Senior VP, Client Services at Cogito

Jim Gomez is Cogito’s Senior Vice President of Client Services, responsible for implementation, support and client retention. He is a Contact Center Professional, with over 30 years of leadership experience, in a wide range of contact center operational and technical roles. Jim began his career as a college student, at MCI Telecommunications, providing customer service. At MCI Jim quickly learned that smart people, armed with great tools, will deliver amazing results, within a well-led contact center operation. After the purchase of MCI by Verizon Jim went on to work with some of the largest contact center enterprises in the world, leading outstanding teams who designed, sold, delivered, and serviced world-class contact center services offered through Verizon Contact Center Services. From his success at Verizon, Jim accepted a leadership role at the start-up cloud contact center technology company Five9 Inc., where he established Five9 Professional Services as a business differentiator within this space while helping to grow the Five9 dramatically over five years. Jim Gomez is a proud husband, the father of five amazing daughters and a US Army combat veteran. His college, military and business careers have allowed he and his family the privilege to live across the US and around the world and they never tire of exploration.Read More

James Gomez's Phone Number and Email

Last Update

11/24/2022 1:12 PM
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Contact Number

(***) ***-****
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HQ Phone

(617) 580-3101

Company

Cogito

Address

100 High St Fl 7, Boston, Massachusetts, 02110, United States

James Gomez Current Workplace

Location

100 High St Fl 7, Boston, Massachusetts, 02110, United States

Description

Founded in 2007, Cogito develops and delivers an artificial intelligence and behavioral analytics software solution that analyzes human voice and provides real-time guidance to enhance behavior. Cogito Corporation's based out of Boston, Massachusetts...
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James Gomez Work Experience and Education

Work Experience

Senior Vice President Professional Services

Five9

2012-2018

Various Leadership Positions

Verizon

2006-2013

Position, Customer Service Industry

MCI Group

1985-2006

Design

Genesys

Org Chart - Cogito

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Senior VP, Client Services

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Recent News About James Gomez

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Leadership Team - Cogito

Jim Gomez Senior Vice President, Client Services

Leadership Team - Cogito

Jim Gomez SVP of Client Services

Leadership Team | Cogito

Jim Gomez - SVP of Client Services SVP of Client Services Jim Gomez Jim Gomez is Cogito's Senior Vice President of Client Services, responsible...

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Frequently Asked Questions regarding James Gomez

What company does James Gomez work for?

James Gomez works for Cogito

What is James Gomez’s role in Cogito?

James Gomez’s role in Cogito is Senior VP, Client Services

What is James Gomez’s email address?

James Gomez’s email address is j***@cogitocorp.com

What is James Gomez’s business email address?

James Gomez’s business email address is j***@cogitocorp.com

What is James Gomez’s direct phone number?

James Gomez’s direct phone number is (***) ***-****

What is James Gomez’s HQ phone number?

James Gomez’s HQ phone number is (617) 580-3101

What is James Gomez’s latest job experience?

James Gomez’s latest job experience is Senior Vice President Professional Services at Five9

Which industry does James Gomez work in?

James Gomez works in the industry of Software & Technical Consulting, Software.... See More

Who are James Gomez’s peers at other companies?

James Gomez’s peers at other companies are April Paresi, Surajit Bhattacharjee, Emily Rickman, Manish Gurnani, John Pendergast.

Who are James Gomez’s colleagues?

James Gomez’s colleagues are Kelly McLaughlin, Kara Benedetto, Julie Fischer, Jin Qin.

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