Dena Cicero

Dena Cicero

Senior Director, Contract Management at cdi corp

1735 Market St Ste 200, Philadelphia, Pennsylvania, United States
cdi corp
HQ Phone:
(215) 569-2200

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T-NETIX , Inc.

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- Dena Cicero, Director of the Contract Management Office

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"Novatus was more intuitive than the others," says Dena Cicero, Director of the Contract Management Office at CDI.
Results Since implementing Novatus nearly two years ago, CDI has seen significant time savings and improved control over contract processes. "Novatus has helped reduce the strain on the contract staff's time by reducing the number of requests received from the sales team and other groups," says Cicero. The system provides instant access to the contract itself and a summary of key contract terms, for approved users. Now, when a contract is fully executed, the contract team highlights the most important terms and data points in Novatus, making them both trackable and searchable. During the contract negotiation phase, which previously took place across multiple emails, we had constant version/revision control challenges. Now, the team uses the messaging function in Novatus, keeping revisions and comments together. "We make fewer mistakes and have better control over our contract process because Novatus ensures we use the most recent redline," says Cicero. The sales teams find the system easy to work in and enjoy a significantly faster and easier to use contract request process. "Previously a salesperson would need to fill out a Word doc form to get started-but now it's built into the contract request," Cicero says. As for implementation, Cicero says it was very smooth. Dena Cicero Director of the Contract Management Office Conga® 303.465.1616

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Holk Services » About Holk

Aaron is never hesitant to share his ideas and offer up opportunities for improvement. -Dena Cicero, Contract Manager at CDI Corporation

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