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Wrong Carl Kaercher?

Carl W. Kaercher

Information Technology - Cub and Hornbacher's Field Services

Supervalu Inc.

HQ Phone:  (952) 828-4000

Direct Phone: (952) ***-****direct phone

Email: c***@***.com

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

Supervalu Inc.

11840 Valley View Road

Eden Prairie, Minnesota, 55344

United States

Company Description

SUPERVALU INC. is one of the largest grocery wholesalers and retailers in the U.S. with annual sales of approximately $12 billion. SUPERVALU serves customers across the United States through a network of 2,363 stores including 1,902 stores operated by wholesal...more

Find other employees at this company (9,389)

Web References(3 Total References)


Kronos Incorporated and SoftThought Systems Team to Tackle Complex Labor Management and Scheduling Challenges in the Grocery Industry

"The use of Kronos' Timekeeper system has always reduced clerical costs and eliminated unauthorized overtime," said Carl Kaercher, director of marketing, retail systems for SuperValu, a joint Kronos/SoftThought customer with more than 30 sites installed today and several hundred planned for the near future."By coupling our Kronos system with SoftThought's ability to separate POS data into multiple categories for scheduling, we expect to improve customer service and reduce wage expense by 1/4 to 1/2 percent of sales." As part of the agreement, SoftThought has built and will support an interface between Forecast Demand Scheduler and Kronos' Timekeeper Windows system.The integrated solution is available immediately. About SoftThought


PR-Kronos

"The use of Kronos' Timekeeper system has always reduced clerical costs and eliminated unauthorized overtime," said Carl Kaercher, Director of Marketing, Retail Systems for SuperValu, a joint Kronos/SoftThought customer with more than 30 sites installed today and several hundred planned for the near future."By coupling our Kronos system with SoftThought's ability to separate POS data into multiple categories for scheduling, we expect to improve customer service and reduce wage expense by 1/4 to 1/2 percent of sales."As part of the agreement, SoftThought has built and will support an interface between Forecast Demand Scheduler and Kronos' Timekeeper Windows system.The integrated solution is available immediately. About SoftThought


RIS News - March 1998 Issue

Using technology to manage the workforce has been second nature at SUPERVALU for some time, according to Carl Kaercher, director of retail systems marketing.He says it lowers labor costs and improves staffing.SUPERVALU is a food distribution company that also operates retail stores.Headquartered in Minneapolis, SUPERVALU supplies approximately 4,900 food stores in 48 states and 611 limited assortment stores through a separate business called Save-A-Lot.It owns 322 retail stores, and has a total of approximately 48,000 employees.For the fiscal year ending Feb. 22, 1997, SUPERVALU had sales of $16.6 billion, 71% from wholesale distribution and 29% from corporate retail operations.The company has been using time and attendance software from Kronos (Waltham, MA) for more than 10 years, according to Kaercher.The technology is in place in about 75% of the corporate-owned stores; independent stores decide for themselves whether to use it.In addition, SUPERVALU has an internally-developed workforce scheduling program, called P3.Both the Kronos application and P3 are DOS programs; SUPERVALU is migrating to Windows, and Kaercher said the company is now in a pilot test with Kronos of an integrated Windows scheduling/time-and-attendance application, using a single relational database.The two programs (and the new combined application) are well worth the investment, Kaercher says."It has a combination of minimizing the total dollars and maximizing the value derived from those dollars.""Our rule of thumb is that at a store not following a scheduling/time-and-attendance discipline, labor runs 10% of the store's operating budget.You'll see a reduction to 9.5% (with the technology)," he states."We've seen larger savings than that."It worked so well, Kaercher says, that SUPERVALU even sold it to other retailers.However, "we decided we weren't going to invest in bringing P3 forward into Windows NT."SUPERVALU uses Kronos, Kaercher says, because its time and attendance system can comply with the varying regulations of different locations, which may involve reporting an employee's age, authorized job functions, and seniority level, among other items."We haven't found very many situations that Kronos doesn't address," he comments.Kaercher says any retailer considering workforce technology should recognize that "they need to have people experienced to work with, who will take the time to understand their overall business goals and fit their plan into that." WOOLWORTHS SAVES OVER $13 MILLIONAustralian supermarket chain Woolworths found that a combination of workforce management software and biometric technology saved the company substantial money–and revealed that employees were working harder than expected.The company is also rolling out a new reporting system that will channel information about labor spending into the budgeting process.


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