Aileen Samia-Sha

Aileen Samia-Sha

President, Manila Operations at Merlin Information Systems Limited

Location:
Merlin House Gawcott Road, Buckingham, Buckinghamshire, United Kingdom
HQ Phone:
+44 1280 824331

Recent News  

Aileen has joined Transcosmos in 2008 as a Service Delivery Manager.
She is currently the President of the Manila Office and the Head of Service Delivery for Asia Pacific. Prior to Transcosmos, she has worked with multinational companies delivering high quality customer service. Her 18 years of experience managing operations has given her the opportunity to handle highly complex processes which gave her the expertise in client relations, operations and facilities management. Aileen believes that a true leader has the ability to achieve self mastery in all aspects of their own performance that results to progressive advancement. This allows them to grow their span of influence which makes their subordinates follow them in achieving their team goals. Aileen Samia-Sha President, Manila Operations

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Aileen Samia-Sha
President, Manila Operations Aileen has joined Merlin in 2008 as a Service Delivery Manager. She is currently the President of the Manila Office and the Head of Service Delivery for Asia Pacific. Prior to Merlin, she has worked with multinational companies delivering high quality customer service. Her 18 years of experience managing operations has given her the opportunity to handle highly complex processes which gave her the expertise in client relations, operations and facilities management. Aileen believes that a true leader has the ability to achieve self mastery in all aspects of their own performance that results to progressive advancement. This allows them to grow their span of influence which makes their subordinates follow them in achieving their team goals. Outside of work, she is passionate about photography, cooking, baking, singing, and traveling.

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Aileen Samia-Sha
Aileen is the President of Transcosmos Manila headquarters. With years of experience in the contact center industry, Aileen has grown passionate about training people, reaching out to the needy, and empowering employees to be the best they can be.

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