Our Data

Find answers to frequently asked questions about ZoomInfo’s data & technology. Learn how we protect the data that fuels our world-class go-to-market products.

  • How does ZoomInfo get my information?

    ZoomInfo creates profiles of business people and companies, which we call “Public Profiles,” from different sources. Once we have collected business information about a person or company, we combine multiple mentions of the same person or company into a Public Profile. The resulting directory of Public Profiles

  • Is ZoomInfo safe?

    ZoomInfo ensures that its database and portfolio of products is 100% safe to use. As a security-first organization, ZoomInfo is committed to developing secure and compliant go-to-market solutions for our customers.  

    From a usage perspective, ZoomInfo has a sound technological infrastructure and is completely compliant with both GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act). ZoomInfo’s algorithms are designed to solely collect business contact information and no other personal information. Additionally, ZoomInfo has implemented privacy practices that go above and beyond those of its peers and what’s required by law.

  • How do I remove myself from ZoomInfo?

    If you wish to remove your existing individual profile from ZoomInfo’s database, visit Privacy Center. If you make this choice, all information contained in your profile will be removed and your record will become unavailable in our products as soon as possible. By law, we must verify your identity as part of the removal request.

  • How does ZoomInfo ensure data accuracy?

    Contact profiles within ZoomInfo’s database are labeled with a confidence score to categorize the quality of information available.

    So, how does ZoomInfo maintain the accuracy of our contact and company profiles? 

    The ZoomInfo database is updated daily with over 38 million online sources scanned, including news articles, SEC filings, job postings, press releases, and more. 

    ZoomInfo also has an expansive network of voluntary contributors through ZoomInfo Community Edition. How does Community Edition work? It’s simple! Community Edition users agree to share their business contacts to help ZoomInfo keep our platform updated in exchange for limited access to ZoomInfo. 

    The type of business contact information we collect from Community Edition users is limited to what you would customarily find on a business card. Moreover, 99% of the information we collect from our Community Edition users simply acts as part of our system of checks and balances; confirming information that already exists on professional profiles in ZoomInfo. 

    On top of ZoomInfo’s growing Community Edition user-base, Natural Language Processing (NLP) system, and machine learning engine, a team of human data scientists reviews, verifies, and enhances the depth and accuracy of the information published within ZoomInfo.

    With these extensive processes in place, you can rest assured ZoomInfo is updated daily with quality information while adhering to the most stringent privacy regulations.

    To learn more about ZoomInfo’s data practices, please visit Our Data page.

    Related Content: Learn how ZoomInfo developed confidence scores for contact information

  • Does ZoomInfo provide cell phone numbers?

    Through our portfolio of data sources, ZoomInfo provides accurate direct dial and mobile phone numbers within professional profiles. Due to an increasingly remote workforce, access to mobile phone numbers is more important than ever, and a common avenue for B2B sales reps to conduct outreach.

    ZoomInfo customers benefit immensely by having access to both office and mobile phone numbers. Just how important is efficient B2B phone outreach? Understand the impact to your bottom line by visiting ZoomInfo’s call-to-connect ROI calculator.

  • Does ZoomInfo have a new look?

    In September 2019, just over six months after DiscoverOrg acquired ZoomInfo, the company launched the current version of its flagship go-to-market platform. Building from the strengths of both legacy platforms, the latest iteration of ZoomInfo provides customers with a single source of truth for B2B data.

    Coupled with unrivaled data coverage, accuracy, and depth, the new platform provides more actionable insights than ever before. See for yourself today with a free trial.

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