• Build automated conversations

    Not all traffic is created equal. Our chatflow builder helps your team develop personalized experiences for website visitors who aren’t quite ready to connect with your sales team.

    • Interactive & dynamic: Set up preset responses to help guide the conversation or surface relevant content. When the time is right, prompt visitors to fill out a form directly within the chat or connect them to a live agent.
    • Scale messaging: Apply specific flows to universal conversations happening across your chat experience, such as booking a meeting, qualifying a lead, enrolling a visitor in an upcoming webinar, creating a support ticket and so much more.

  • A/B test your experience

    Start the conversations off right by testing your ‘greeting message’ displayed at the outset of every chat conversation.

    With ZoomInfo Chat, your team can create granular messaging that caters to your website visitors based on behavioral conditions, such as repeat visitors, pages visited, time spent on page, and more!

    At the test’s conclusion, you get access to comprehensive analytics that compare how your ice breakers perform across audience segments throughout the duration of the experiment.

Learn more about ZoomInfo Chat

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Get chat in your stack

ZoomInfo Chat integrates with your CRM, marketing automation, and collaboration software and routes the most promising conversations — human and chatbot — right to your best-matched reps.