Sistema Shyam TeleServices

"We are committed to supporting our customers to provide the best mobile broadband services to their customers. Outsourcing is one strategic path for some operators, and with NSN's proven Managed Services architecture and our focus on continuously evolving our portfolio, we are the right partner to help them deliver the best every day experience to... the end users," said Eva Elmstedt, executive vice president, Global Services at NSN. "All in all, Managed Services is an integral part of NSN's overall portfolio, strengthening the bridge between our products and services." NSN has over 15 years of experience in Managed Services of different scale and in various markets. In fact, NSN signed its first Managed Services deal in 1998 to build and operate an operator's network prior to transferring the network operations to the customer. Since the beginning, NSN has continued to develop the Managed Services business with steady steps. The introduction of the Global Network Operation Center model in 2006 has resulted in tool and process standardization, improved Service Level Agreement fulfillment and cost adherence predictability for our key Managed Services customers across the globe. During the past year, NSN has further enhanced its Managed Services business approach, increased its overall operational efficiency and built mechanisms for evaluating and managing the Managed Services deals into success. At the same time, NSN has been looking for new opportunities and continued or renewed nearly 90% of its existing Managed Services contracts. For example, in India NSN has recently renewed all of its Managed Services contracts, while increasing services scope and improving Key Performance Indicators and Service Level Agreement requirements at the same time. Voice and Data is ranking NSN number one in the Indian Managed Services market again this year.Read More