Hands and Hearts Hospice

Location:

412 Plantation DriveLake JacksonTexas77566United States View Map

Phone:

(979) 297-3775

Fax:

(979) 297-2774
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Description:

Established in 2002, Helping Hands and Hearts Hospice is committed to providing physical, emotional and spiritual support for terminally ill patients and their families in Brazoria County by utilizing a team of professionals that specialize in end-of-life care following the standards set by Medicare. The Helping Hands and Hearts Hospice team includes Nurses, CNAs, social workers, chaplains, doctors and volunteers and serves only Brazoria County residents. Helping Hands and Hearts Hospice team poses at the Helping Hands and Hearts Hospice Thrift Shop. From left, April Potter and her mother, Layneigh Potter, John Braten, Stacie Tuley, Reina Price, Joan Frohrib, Linda Holt, Sherwyn Moore, Linda Bowers, Gay Lynn Cobb, and Sandra Shelton. "God has been awesome with the staff that he has given us," Administrator Sherwyn Moore said. "It is as though each member of the team was handpicked by a higher authority." The hospice staff works exclusively with terminally ill patients, meeting specific needs of the patient and providing support to family members. It is Brazosport's only locally staffed and operated non-profit hospice. Governed by our Board of Directors and advised by our Advisory Board, all of whom live right here in Brazoria County and have the same goal for our friends and neighbors. Helping Hands and Hearts Hospice recognizes death as a normal process, with the patient's physical comfort and peace of mind guiding the course of treatment. Family members can rest assured knowing that nurses are on call 24 hours a day, seven days a week. "We tell families we're a phone call away," Sherwyn said. "We don't want them to hesitate to call us." For a patient to be eligible for hospice care, a doctor's order is required and the patient must have a life expectancy of six months or less. The patient and family members must also be aware of the patient's diagnosis and prognosis. There is no limit to the number of patients the hospice team can care for. After a patient's passing, the Helping Hands and Hearts Hospice team follows family members for 15 months. Through the bereavement program, the hospice team checks in on family members, contacting them on birthdays, holidays and other important dates. "The bereavement team is excellent in making phone calls to families," Sherwyn said. Medicare certified since April 2003, Helping Hands and Hearts Hospice also holds a bereavement support group every Tuesday. It is open to the public and is for anyone who has experienced a loss, whether it be through a death in the family or through divorce. Also, Helping Hands and Hearts Hospice holds a beautiful, candlelit memorial service annually honoring patients who have passed. "It gives the family time to come back and see the staff that took care of their loved one," Sherwyn said. "... And (it also) gives staff closure." In addition to the bereavement program, the Helping Hands and Hearts Hospice also works with patients through the Circle of Life program. Circle of Life is a free program designed to assist patients and family members with a variety of tasks, from running errands to communication with people who understand what you're going through. To stabilize revenue, Sherwyn and her team opened the Helping Hands and Hearts Hospice Thrift Shop. "It allows us to do the little extras for the family ... ," Sherwyn said. It has grown exponentially since its inception and recently served as the designated location for donations to displaced Hurricane Katrina and Rita victims. "They could come here and shop and we wouldn't charge anything," Sherwyn said. "It was a great feeling being a part of that." The thrift shop is run by a group of volunteers and is open from 9 a.m. to 4 p.m., Tuesday through Friday and from 10 a.m. to 2 p.m., Saturday. "We have an awesome group of thrift shop volunteers," Sherwyn said. "They come from all walks of life." Aside from thrift shop volunteer positions, there are positions available for office volunteers and patient volunteers. Patient volunteers are required to take a 30-hour training program, free of charge, and training hours are flexible to meet your needs. "Pick up the phone and call us and tell us what your interests are," Sherwyn said. "I'm sure we have a place that fits your interest." Helping Hands and Hearts Hospice also accepts financial donations in memory of a loved one or in honor of an event, such as a birthday or anniversary. Money is always needed to pay for indigent care and to buy medicine and supplies, which are not obtained through other resources. The group also raises money through fund-raisers, raffles and in the past, parking lot sales. They recently ran a concession stand at the 2005 Brazoria County Fair, serving salads and pitas. "It was a lot of fun this year," Sherwyn said. "Met many wonderful neighbors and shared many awesome stories." November is National Hospice Month and their slogan this year is 'It's all about how you live!' and we, too, feel very strongly about that phrase.

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