Transmark Fcx

Location:

Heaton House Riverside Drive, Hunsworth LaneBradfordWest YorkshireBD19 4DHUnited Kingdom View Map

Revenue:

$150 Million

Employees:

750

Phone:

+44 1274 700000

Fax:

+44 1274 700111
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Description:

As you approach Transmark Fcx's head office in Bradford,West Yorkshire you see a modern, purpose built facility where experts in all areas of valve and flow control equipment come together to help customers across the world. If you have a technical sales enquiry you might speak to Gordon Clifford who has been with the company for 24 years (and in the industry for over 30 years) and has an almost encyclopaedic knowledge of valves. Or perhaps you may call Hein van der Horst who leads the warehouse team in Almere, The Netherlands (and who has also been with the company for more than 22 years). Hein can immediately provide precise delivery details on any order in the company's system via their sophisticated global ERP software. "Within the Transmark Fcx group we have a dedicated focus on the customer and this drives everything we do," says Neil Wagstaff, Group CEO. "We place a huge emphasis on giving our team both the technical skills as well as the necessary back office support so that when a customer contacts us, whether to discuss a valve tag or a multi-million pound project, they talk with someone who has the experience and expertise to be able to understand their requirements and to provide the best possible solution." It is also true to say that Transmark Fcx places great emphasis on continually looking for new ways to provide customers with an increased level of service. For instance, over the past 18 months they have had a team dedicated solely to developing a global ERP system. "This is a large investment in IT infrastructure," says Mr.Wagstaff "but we are now reaping the rewards with a single virtual warehouse where every valve in our €43m stockholding can be immediately accessed and despatched to customers far quicker than was previously possible.

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