| Title | Company |
|---|---|
| Chief Architect, CRM Solution | International Business Machines Corporation |
| Chief Architect for the Customer Service Business Unit | Southern California Edison Company |
| Chief Architect of Technology, Security Infrastructure and Client Support Channels | Outsource Partners International Inc |
| Chief Architect for the Internet Customer Service Application | Bizzuka Inc |
| Chief Architect of Proprietary Customer Relationship Management Toolset | Solveras Inc |
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