Dean Alms

According to Groundswell Chief Strategist Dean Alms, "Services.com offers a comprehensive vision for how professional services will be acquired and delivered in the networked services economy.Unlike other sites that serve only as an independent consultant's auction house, Services.com will provide an integrated collaborative commerce solution.Because it serves as an extension of Evolve's ServiceSphere ePlatform, which we have already successfully deployed, Services.com is a natural progression for professional services in the networked services economy."

"Our competency," says Dean Alms, Groundswell's COO, "is understanding all the audiences required to make the business successful."

That's legitimate.Web strategizing in some ways really is different, requiring new thinking about joining players in different industries.The specifics of Web business are also foreign territory to many companies.For example, Zefer points out that properly designed sound on your Website "can subtly affect user behavior--by inducing trust at the point of purchase, for example."Bet you hadn't thought of that.

Clients like the new e - consultants because they know about such things, but don't like them because they don't know much about specific industries, says a recent report from Forrester Research.

According to Groundswell Chief Strategist Dean Alms, "Services.com offers a comprehensive vision for how professional services will be acquired and delivered in the networked services economy.Unlike other sites that serve only as an independent consultant's auction house, Services.com will provide an integrated collaborative commerce solution.Because it serves as an extension of Evolve's ServiceSphere ePlatform, which we have already successfully deployed, Services.com is a natural progression for professional services in the networked services economy."

Guest speaker: Dean Alms, Groundswell, Inc.Slides as PDF