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Published on: 5/6/2009
Last Visited: 5/17/2009
Alain Winterhalter, the company's CEO, notes how customer behaviour and demand varies depending on the market, telling InterGame: "In Russia for example, the bowling market is very sports orientated; they love competitions.
Using some of the technical features offered by the Switch equipment they can not only enjoy the game but benefit from a host of statistics, comparisons and classifications.
"The Russians also enjoy partying," continued Winterhalter.
"This is where the Switch style and modern looking equipment comes into play in the various VIP areas where caviar, sushi and vodka are not uncommon.
These services do, however, come at a price reflecting the quality on offer to the customers.
"In Dubai we see a lot of teenagers enjoying themselves all afternoon," continued Winterhalter, "parents book birthday parties and companies use these stylish facilities not only for an office outing but for important product launches.
"The facilities are high tech throughout featuring sparkling coloured marble tiles, with clean and crisp food and beverage presentations, stylish bowling equipment displays, billiards, amusement machines and private karaoke rooms which make for a friendly, modern and stylish environment."
To ensure it answers every time to the varying demands of the industry, Switch is constantly looking at innovative ways of improving its products and offering something new.
"Imagine being able to play bowling in real time connected online to any other Switch centre in the world and competing against someone in say Dubai, Moscow, London or Tokyo," said Winterhalter.
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"This is achieved through a combination of mechanical and electronic controls that allows the centre maintenance crews to work in a safe yet efficient environment," said Winterhalter.
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"The bowling industry is very old, the parameters of the game are given and in fact quite static," said Winterhalter.
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"The after sales service plays a very important role in what we do; we ensure that our distributors have the necessary training and we have online technical back-up 24/7," continued Winterhalter.