General DataComm: Corporate News & Events -
[Cached Version]
Published on: 4/17/2000
Last Visited: 8/2/2001
Madge.connect and VITAL share a common goal of delivering the highest levels of customer support and service , said Michael Wilson , CEO of Madge.connect.
Under the agreement , VITAL will support Madge.connect's entire enterprise network product line , which includes adapters , hubs , workgroup and backbone switches.VITAL will enhance and expand the support services already offered by Madge.connect to include installation , onsite support , remote monitoring/management , and professional services , such as network audits and consultancy.As part of the new strategic alliance , the majority of Madge.connect's current support organization along with its existing systems and processes will be integrated into VITAL's Global LAN Support organization.