Mark Willis

Headquartered near Salt Lake City, Utah, Onesource President and founder, Mark Willis, launched the company in 1996 with an innovative, Web-based business information solution for direct mail marketers whereby clients could submit work orders through a secured Web Site, edit materials and exchange data files.
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Mark Willis, who continues as President of the Call Solutions Onesource business, has been in the mailing/printing/fulfillment business for over 11 years, primarily working in operations, software and systems design.

"We're a full-service print and mail shop, and we provide everything from digital and offset printing to list management, data management, fulfillment, letter shop services, and back-end analysis of the response to the direct mail pieces," said Mark Willis, OneSource's founder.He will remain president as the firm becomes part of Call Solutions.

OneSource has 40 employees and runs a battery of Xerox digital printing equipment for both black-and-white and color production, as well as inkjet technology.Willis said the firm goes to a "partner chain" for offset printing.

"We do everything from very highly personalized one-to-one documents to mass direct mailings," he also noted.
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While Willis may have never imagined his company as part of a firm specializing in telephone marketing strategies, his decision to sell brings OneSource a step closer than what he originally envisioned it to be.

From the start, said Willis, the goal for OneSource was to provide comprehensive marketing services, with printing being only one part of the program.

"Call Solutions closes the loop on services we were not able to provide.One of these was the call centers," he said."Call Solutions also has creative and design people, so now we can offer a full range of services on the marketing side."

OneSource and Call Solutions will cross-sell each other's services and share data for response analysis."The responses now will go through Call Solutions," Willis said."We take that data and do some analysis to see how the program did and who responded to plan for the next campaign."

The volume of work at OneSource is expected to rise not only because it has a new parent company, but because Willis' firm has also signed an important new client.In response, OneSource will be expanding its capabilities.

"We need more equipment, more hardware on the floor," Willis said."In October, we're planning to move to a bigger facility.Right now we're in about 30,000 sq. ft., and we'll be moving into 40,000 to 50,000 sq. ft." The new site also is in the Salt Lake City area."One of our newest customers is Sports Illustrated," he added."We'll be doing their printing for the Olympic Games."

"We're a full-service print and mail shop, and we provide everything from digital and offset printing to list management, data management, fulfillment, letter shop services, and back-end analysis of the response to the direct mail pieces," said Mark Willis, OneSource's founder.He will remain president as the firm becomes part of Call Solutions.

OneSource has 40 employees and runs a battery of Xerox digital printing equipment for both black-and-white and color production, as well as inkjet technology.Willis said the firm goes to a "partner chain" for offset printing.

"We do everything from very highly personalized one-to-one documents to mass direct mailings," he also noted."We can produce almost any type of direct-mail piece there is, including some very high-end packages that we've done for a technology company.They hit a very limited market with those, but their response - their return on investment - is incredible.We've designed a few campaigns like that.

"If the customer needs a market strategy, we love to offer that.If they're looking for just certain aspects of it, we'll price it out that way.
...
While Willis may have never imagined his company as part of a firm specializing in telephone marketing strategies, his decision to sell brings OneSource a step closer than what he originally envisioned it to be.

From the start, said Willis, the goal for OneSource was to provide comprehensive marketing services, with printing being only one part of the program.

"Call Solutions closes the loop on services we were not able to provide.One of these was the call centers," he said."Call Solutions also has creative and design people, so now we can offer a full range of services on the marketing side."

OneSource and Call Solutions will cross-sell each other's services and share data for response analysis."The responses now will go through Call Solutions," Willis said."We take that data and do some analysis to see how the program did and who responded to plan for the next campaign."

The volume of work at OneSource is expected to rise not only because it has a new parent company, but because Willis' firm has also signed an important new client.In response, OneSource will be expanding its capabilities.

"We need more equipment, more hardware on the floor," Willis said."In October, we're planning to move to a bigger facility.Right now we're in about 30,000 sq. ft., and we'll be moving into 40,000 to 50,000 sq. ft." The new site also is in the Salt Lake City area."One of our newest customers is Sports Illustrated," he added."We'll be doing their printing for the Olympic Games."

As for Call Solutions, the focus is not only adding OneSource's existing revenue stream, but marketing the print company's range of services to a larger customer base.

In addition to the call centers, Call Solutions has developed a suite of technology services.Beginning with live and automated teleservices, through its strategic business partner Level 9, the company now also offers interactive voice response and Internet-based solutions such as personalized e-mail, synchronous chat, conferencing, interaction design, information architecture, application programming, and broadband hosting, among others.

"We're a full-service print and mail shop, and we provide everything from digital and offset printing to list management, data management, fulfillment, letter shop services, and back-end analysis of the response to the direct mail pieces," said Mark Willis, OneSource's founder.He will remain president as the firm becomes part of Call Solutions.

OneSource has 40 employees and runs a battery of Xerox digital printing equipment for both black-and-white and color production, as well as inkjet technology.Willis said the firm goes to a "partner chain" for offset printing.

"We do everything from very highly personalized one-to-one documents to mass direct mailings," he also noted."We can produce almost any type of direct-mail piece there is, including some very high-end packages that we've done for a technology company.They hit a very limited market with those, but their response - their return on investment - is incredible.We've designed a few campaigns like that.

"If the customer needs a market strategy, we love to offer that.If they're looking for just certain aspects of it, we'll price it out that way.
...
While Willis may have never imagined his company as part of a firm specializing in telephone marketing strategies, his decision to sell brings OneSource a step closer than what he originally envisioned it to be.

From the start, said Willis, the goal for OneSource was to provide comprehensive marketing services, with printing being only one part of the program.

"Call Solutions closes the loop on services we were not able to provide.One of these was the call centers," he said."Call Solutions also has creative and design people, so now we can offer a full range of services on the marketing side."

OneSource and Call Solutions will cross-sell each other's services and share data for response analysis."The responses now will go through Call Solutions," Willis said."We take that data and do some analysis to see how the program did and who responded to plan for the next campaign."

The volume of work at OneSource is expected to rise not only because it has a new parent company, but because Willis' firm has also signed an important new client.In response, OneSource will be expanding its capabilities.

"We need more equipment, more hardware on the floor," Willis said."In October, we're planning to move to a bigger facility.Right now we're in about 30,000 sq. ft., and we'll be moving into 40,000 to 50,000 sq. ft." The new site also is in the Salt Lake City area."One of our newest customers is Sports Illustrated," he added."We'll be doing their printing for the Olympic Games."

As for Call Solutions, the focus is not only adding OneSource's existing revenue stream, but marketing the print company's range of services to a larger customer base.

In addition to the call centers, Call Solutions has developed a suite of technology services.Beginning with live and automated teleservices, through its strategic business partner Level 9, the company now also offers interactive voice response and Internet-based solutions such as personalized e-mail, synchronous chat, conferencing, interaction design, information architecture, application programming, and broadband hosting, among others.

We're a full-service print and mail shop , and we provide everything from digital and offset printing to list management , data management , fulfillment , letter shop services , and back-end analysis of the response to the direct mail pieces , said Mark Willis , OneSource's founder.He will remain president as the firm becomes part of Call Solutions.

OneSource has 40 employees and runs a battery of Xerox digital printing equipment for both black-and-white and color production , as well as inkjet technology.Willis said the firm goes to a partner chain for offset printing.

We do everything from very highly personalized one-to-one documents to mass direct mailings , he also noted.We can produce almost any type of direct-mail piece there is , including some very high-end packages that we've done for a technology company.They hit a very limited market with those , but their response - their return on investment - is incredible.We've designed a few campaigns like that.

If the customer needs a market strategy , we love to offer that.If they're looking for just certain aspects of it , we'll price it out that way.
...
While Willis may have never imagined his company as part of a firm specializing in telephone marketing strategies , his decision to sell brings OneSource a step closer than what he originally envisioned it to be.

From the start , said Willis , the goal for OneSource was to provide comprehensive marketing services , with printing being only one part of the program.

Call Solutions closes the loop on services we were not able to provide.One of these was the call centers , he said.Call Solutions also has creative and design people , so now we can offer a full range of services on the marketing side..

OneSource and Call Solutions will cross-sell each other's services and share data for response analysis.The responses now will go through Call Solutions , Willis said.We take that data and do some analysis to see how the program did and who responded to plan for the next campaign..

The volume of work at OneSource is expected to rise not only because it has a new parent company , but because Willis' firm has also signed an important new client.In response , OneSource will be expanding its capabilities.

We need more equipment , more hardware on the floor , Willis said.In October , we're planning to move to a bigger facility.Right now we're in about 30 , 000 sq. ft. , and we'll be moving into 40 , 000 to 50 , 000 sq. ft. The new also is in the Salt Lake City area.One of our newest customers is Sports Illustrated , he added.We'll be doing their printing for the Olympic Games..

As for Call Solutions , the focus is not only adding OneSource's existing revenue stream , but marketing the print company's range of services to a larger customer base.

In addition to the call centers , Call Solutions has developed a suite of technology services.Beginning with live and automated teleservices , through its strategic business partner Level 9 , the company now also offers interactive voice response and Internet based solutions such as personalized e-mail , synchronous chat , conferencing , interaction design , information architecture , application programming , and broadband hosting , among others.

"Mark Willis and his spirited local team of professionals know how to meet and beat the demanding deadlines and the exacting publishing requirements of the highly respected Sports Illustrated client team.We are proud of this client association and our part in the Winter Olympics!" The Company provides distributions of the Sports Illustrated magazine daily to the Olympic Village, Medal Plaza, the main Media Center, Olympic Superstore, two major newsstands and the Olympic Stadium."We also distribute to 14 different hospitality suites for companies such as Chevrolet, Lucent, Kodak, the US Ski Team, General Motors, Times Inc., Union Pacific, John Hancock, Sears and more, all before the sun comes up," noted Mark Willis, President of the Call Solutions Onesource business.

Mark Willis, Business Unit President, Call Solutions Direct Mail & Fulfillment Center in Lindon, UT.Mark has been in the mailing/printing/fulfillment business for twelve years.

Mark Willis, Business Unit President, Call Solutions Direct Mail & Fulfillment Center in Lindon, UT.Mark has been in the mailing/printing/fulfillment business for twelve years.
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Mark has twenty-three years in the direct marketing industry and customer contact operations management.

Headquartered near Salt Lake City , Utah , Onesource President and founder , Mark Willis , launched the company in 1996 with an innovative , Web based business information solution for direct mail marketers whereby clients could submit work orders through a secured Web Site , edit materials and exchange data files.The Onesource technology solutions currently include digital imaging and printing services enabling clients to personalize , customize , store , manage , reprint and distribute documents on demand.

``The addition of Onesource to the Call Solutions Partnership Center network adds a service dimension that is in demand by clients desiring a comprehensive and strategic business relationship with their contact marketing specialists , '' noted Mr. Dalton. ``With the applied technology and multiple direct marketing solutions offered by this innovative marketing operations firm , clients are able to integrate advanced direct mail marketing techniques into their process of adding new customers and growing their customer relationships.''.

Mark Willis , who continues as President of the Call Solutions Onesource business , has been in the mailing/printing/fulfillment business for over 11 years , primarily working in operations , software and systems design.A desire to bring new levels in quality service to both clients and customers led to the formation of Onesource.Clients include accounts such as 1-800 CONTACTS contact lens store ; Compaq and IBM for PC hardware ; Covey Leadership Center and FranklinCovey Co. for learning and performance solutions ; Henry Schein Corporation distributors of medical , dental , and veterinary healthcare products to office based practitioners ; Primedia marketing and communications and over 80 other major associations.

Commented Mr. Willis : ``Call Solutions and Onesource have been serving clients with a common goal to bring integrity and customer service excellence to their bottom line.We have done so by demonstrating how we can help clients acquire , retain and grow their relationship with more customers through our combined services.By officially joining together , we increase our market advantage and dedicate our commitment as a one stop shop for our clients.''.