Kelley Williamson

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  www.wha.org/education/LeanProcess5-15-08.aspx - [Cached Version]
  Last Visited: 5/10/2008  

  Kelley Williamson, CPLP, Sr Human Resources Business Partner, University of Colorado HospitalKelley Williamson, CPLP, Green Belt Certification for Lean Healthcare Process Improvement and Green Belt Lean Six Sigma, has over 20 years of successful process improvement, management, performance management, IT realignment and organizational development with such companies as Software Spectrum, Expanets, Business Technology Consultants, RELERA, University of Colorado Hospital, and others.For the past four years, she has been the Manager of Learning and Development at the University of Colorado Hospital in Denver, but was most recently promoted to the senior human resources business partner for Inpatient Services.She has been instrumental in implementing customer service, management and leadership programs, Crucial Conversations, Crucial Confrontations and Lean for Healthcare Solutions that aligns with the strategic initiatives of the hospital.

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  www.leanhealthcareservices.com/testimonials.html - [Cached Version]
  Published on: 3/14/2007    Last Visited: 3/14/2007  

  Kelley Williamson BFA,Manager of Training and Development,University of Colorado Hospital,

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  www.worldrg.com/showConference.cfm?confCode=HW08018&fie - [Cached Version]
  Last Visited: 12/9/2007  

  Kelley Williamson, Partner, LEAN HEALTHCARE SERVICES has over 20+ years on organizational development, leadership and business reorganization.Kelley brings 5+ years of healthcare experience utilizing Lean methodologies and tools in central supply, materials management, infusion therapy, OR admissions through discharge, clinics and billing.Her certifications include: CPLP, and Greenbelt Lean Healthcare Process Improvement.
  
  * Lunch will be provided

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  ::VitalSmarts - Trainer Success Stories:: - [Cached Version]
  Published on: 8/18/2007    Last Visited: 10/4/2008  

  Kelley Williamson, Manager, Learning and Performance University of Colorado Hospital
  
  Read the Success Story

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  Health Executive April 2006 Business Best Practices - [Cached Version]
  Published on: 4/1/2006    Last Visited: 12/24/2006  

  The hospital had been using team-building training, but Kelley Williamson, manager of learning and development, said it wasn't adequately addressing the communications issues the staff were having.
  
  After deciding to give Crucial Conversations a try, Williamson asked hospital vice presidents for the names of 40 managers and directors in key areas who were required to attend the first session.Follow-up evaluations were conducted on 11 members of the initial class who had a total of 15% employee turnover in their departments, above the hospital range of 12% to 14%.The new results showed a total of 9% turnover in those departments, Williamson said.
  
  Since then, more than 200 people have attended the 10-week sessions.Managers, directors, physicians, and residents don't pay for the training, while nurses and administrative staffers pay $190 for class materials.However, nurses receive 22.4 CEUs for the course.
  
  Positive changes in interactions among nurses, other staffers, and physicians have been dramatic, Williamson said."New nurses are technically phenomenal, but they're not very good at dealing with conflict," she said.

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  Leading Edge Group - [Cached Version]
  Published on: 8/20/2008    Last Visited: 8/20/2008  

  Pat O’Donnell. | Kelley WilliamsonLeading Edge Group
  ...
  Kelley Williamson
  
  How We Work With Our Clients
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  Kelley Williamson BFA: Business Development Consultant
  
  Kelley holds a BFA Degree from the University of Kansas and is Manager of Learning and Development at the University of Colorado Hospital.She has over twenty years of successful leadership and management; performance management; sales; process improvement; and organizational development with such companies as Software Spectrum, Expanets, Business Technology Consultants, and RELERA.
  
  Kelley has a consistent record of significant contributions to profit levels and productivity.During her two years as Vice President of Sales for Business Technology Consultants at Software Spectrum, Kelley helped lead her division from $200,000 to approximately $5M in sales.Her broad range of experience at the University of Colorado Hospital includes leadership/management competencies, customer service, Lean initiatives, human performance improvement initiatives, and the development of a performance excellence process for Leadership.Programs that Kelley leads are Service Champions (Patient Satisfaction Scores Initiative); all university grant learning (totaling $8 million); Culture and Transition teams; and Patient and Family Centered Care initiatives.
  
  She is also active in professional and community organizations including the South Metro Denver Chamber of Commerce.She was also President of the Microsoft Sales Associates for two consecutive years.Her mission is to: "Drive business goals and strategies by developing and delivering cost effective performance and learning solutions.Kelley joined forces with the Leading Edge Group in August 2007 and manages the organization's US contact center in addressing all US-based queries.

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  Leading Edge Group - [Cached Version]
  Published on: 8/20/2008    Last Visited: 8/20/2008  

  Kelley Williamson
  
  How We Work With Our Clients

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  Leading Edge Group - [Cached Version]
  Published on: 1/13/2007    Last Visited: 8/20/2008  

  Our contact center is based in Parker Colorado and is headed by newly-appointed Business Development Consultant Kelley Williamson BFA.
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  Kelley has over twenty years of successful leadership and management; performance management; sales; process improvement; and organizational development with such companies as Software Spectrum, Expanets, Business Technology Consultants, RELERA, and others.She has a consistent record of significant contributions to profit levels and productivity.During her two years as Vice President of Sales for Business Technology Consultants at Software Spectrum, Kelley helped lead her division from $200,000 to approximately $5M in sales.Kelley also works as Manager of Learning and Development at the University of Colorado Hospital.
  
  Full contact details for the Leading Edge Group's US office can be found on the Contact Us page on this site.

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  Lean Healthcare Services - About - [Cached Version]
  Published on: 9/22/2008    Last Visited: 9/22/2008  

  Kelley Williamson, Lean Healthcare Consultant

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  Lean Healthcare Services - Newsletter Page 2 - [Cached Version]
  Published on: 9/22/2008    Last Visited: 9/22/2008  

  We are delighted to announce the appointment of Kelley Williamson as our Business Development Consultant in Denver with effect from September 1.Kelley will have full responsibility for managing our full portfolio of products and services in the US and we wish her well in her new position.
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  Kelley has worked on a number of Lean projects including operating room from patient admission to discharge; internal medicine - Leaning a clinic; patient admission to discharge - following the patient/paperwork trail; surgery scheduling; grant billing; human Resources
  
  Kelley Williamson, CPLP, and Lean Healthcare Green Belt, has over twenty years of successful process improvement in sales management, performance management, and organizational development with such companies as Software Spectrum, Expanets, Business Technology Consultants, RELERA, and others.For the last three and a half years, Kelley has been the manager of Learning and Development at the University of Colorado Hospital in Denver.She has been
  
  recruiting; central supply and materials management process improvement.
  
  Kelley Williamson,
  
  Business Development Consultant,
  
  Leading Edge Group.
  
  Editorial
  
  Our Team in Focus - Kelley Williamson, Business Development Consultant

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