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Published on: 11/26/2007
Last Visited: 1/20/2008
You are here: SC Magazine Australia/NZ > Features > AV/Email/messaging security > Messaging Security, Email Encr ... > Interview: Adrian Chamberlain and Jos White
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Interview: Adrian Chamberlain and Jos White
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Prior to arriving at MessageLabs' central London office, I had been expecting to meet just chief executive Adrian Chamberlain, but I am told that we are to be joined by co-founder and chief marketing officer Jos White.
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White is the quieter, smaller and neater one, groomed in chinos and pressed shirt - the uniform of the IT executive.He's more measured in the statements he makes throughout the interview, which he uses to qualify and explain recent events.I look at the pair and can't help wonder: which one is tougher?
MessageLabs was founded in 1999, by White and his brother Ben, to provide web and email anti-virus services.
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I look across to White.
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For now, White assures me, "it's business as usual".
And business is good, according to the marketing man. Client retention is at 98 per cent and, as customers add more protocols, they are also buying more."We do have certain imitators who say: 'We are like MessageLabs, but only half the price,' and so obviously there's going to be an element of our customer base that is attracted by that; but for the most part our client retention is something we're very proud of," White says.