Mr. Nigel Watson

Performance specialist Nigel Watson, the managing director of Q4 Solutions, said that effective management of staff required there to be a direct response to criticisms and recommendations from those looking for a morale boost in the office.

Mr Watson explained that given the market went into freefall between November and March, there is now no better time to think about employees first and foremost when making major decisions regarding workers as they will need the encouragement.

He continued: "The information held within these surveys is absolute gold dust for personnel managers and will help develop an internal communications strategy about the present and future."

Mr Watson explained that this "will help eliminate the negative grapevine effect" while providing a "solid foundation for sustainable change in preparation for future upturns in business".

The event is taking place on Saturday September 19 and is being organised by Roy Cooper, founder of RPCM in Sutton Coldfield, and Nigel Watson, founder of Q4 Solutions, based in the Cotswolds.
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Roy and Nigel themselves will be heading off to southern India to take part in the 2009 Karma Enduro challenge.
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A number of sponsors have already come on board and some impressive prizes have been donated for a charity auction, but Roy and Nigel are keen for more to sign up.

During 2006, Nigel Watson - the Managing Director of Q4 Solutions - was selected to participate in a programme run by KPMG, aimed at business entrepreneurs.
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Asked to comment, Managing Director Nigel Watson said: "2006 has been a remarkable year for Q4 Solutions, and without this (KPMG) programme we wouldn't have been able to achieve nearly as much.

Nigel Watson, performance culture specialist, Q4 Solutions

Many companies may have conducted employee surveys last year but due to the downturn have never got round to analysing the results and putting recommendations into practice, according to Performance Culture specialist Nigel Watson, MD of Q4 Solutions, who says that the views held within these survey's could be critical in effectively managing staff and their performance going forward.

"We all know that the market went into freefall from November to March but has now levelled out, so now is the time to look at the results of those employee surveys. The information held within these surveys is absolute gold dust for personnel managers and will help develop an internal communications strategy about the present and future which will help eliminate the negative grapevine effect and provide a solid foundation for sustainable change in preparation for future upturns in business," explains Watson.

According to Watson, when there is change or difficulty, the grapevine - or Chinese whisper effect - tends to kick in quickly as people try to predict the company's next moves. This so often causes a temporary paralysis in performance as a result of inaccurate information permeating the business and generating unnecessary speculation, panic and fear, and may cause top talent to start looking elsewhere for a job. He claims that the biggest cause of team dysfunction and poor performance is the unknown and that simply communicating more effectively could radically improve performance levels in many teams.

Watson believes that employee surveys hold vital information in terms of key issues of concern within the business that management may not be aware of and gives the business an opportunity to address any concerns and provide realistic timescales for solutions.

"The problem with many organisations facing troubled times is that they want to come back to people with a solution, and often this solution can take many weeks to come to the surface. What these organisations fail to recognise is that people really do appreciate being given the chance to prepare. With the right communication strategy, even bad news can be good news if told early enough and will stop the grapevine in its tracks," says Watson.

Nigel Watson Leadership Development nwatson@Q4solutions.co.uk
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Nigel Watson nwatson@Q4solutions.co.uk

Despite the cost and time involved in traveling from the UK, this was money very well invested ! I look forward to us hosting the equivalent in Bournemouth, UK later in the year ". Nigel Watson of Q4 Solutions.

Nigel Watson of Q4 Solutions.

During 2006, Nigel Watson - the Managing Director of Q4 Solutions - was selected to participate in a programme run by KPMG, aimed at business entrepreneurs.
...
Asked to comment, Managing Director Nigel Watson said: "2006 has been a remarkable year for Q4 Solutions, and without this (KPMG) programme we wouldn't have been able to achieve nearly as much.

Nigel Watson's whole career has been spent in the people, performance, process arena, which he lives and breathes with a passion! Having been a Director within high profile businesses in these areas since the age 25, he elected to form Q4 Solutions in January 2000. Over the years he has worked with many prestigious clients, including: Alliance & Leicester, Augusta Westland, BP, BAE Systems, EDS, Flagship, KPMG, Logica CMG, and Vodafone. He was also part of the company responsible for: training the skippers and crew for the BT Global Challenge Yacht Race, creating a joint civilian leadership school at the Royal Military Academy, Sandhurst, and for working with Sir Clive Woodward in developing the shift in behaviours and performance for the England 2003 Rugby World Cup Squad. Practices An experienced practitioner and business man, Nigel now leads a team of high calibre performance specialists and master coaches in large, organisation-wide, programmes of change and performance. Nigel & his team focus on assisting organisations to incorporate and utilise their existing expertise as part of the overall solution. He is a firm believer in cost-effective solutions that can be owned and sustained by the client. Nigel is committed to working with key stakeholders and is highly skilled at drawing disparate views and behaviours towards a single common purpose. He operates from a position of complete openness and integrity, which enables him to quickly establish strong and lasting partnerships which in turn leads to immediate results for his clients. Expertise Nigel is a highly focused and visionary leader. He has exceptional performance improvement skills and a commitment to positive bottom-line impact. He possesses a powerful understanding of organisational culture and business process development, which enables clients to optimise delivery of results and shareholder value. Nigel is one of the leading lights in the field of personal and organisational performance. He has a reputation for simplification, providing a 'formulaic-type' approach, using powerful anecdotes, and sharing pragmatic 'how to's.' His entrepreneurial flare helps him design elegant yet practical solutions that deliver significant and lasting results. He then briefs and deploys the right team of specialists to realise those results. Professional Affiliations Nigel Watson is a member of the Institute of Directors and the Chartered Institute of Personnel and Development, and works closely with MHS on their Emotional Intelligence tools and Glowinkowski with their integrated framework for leadership and performance. As joint founder of the European Culture Forum, Nigel is fully accredited in the use of the Denison culture and performance tools and one of the most experienced performance culture specialists in Europe. Nigel is a magnetic and passionate individual, and it's this style and approach to change, coupled with his partnering skills, that have led to Nigel to the successes he has achieved to date. This approach has also helped Nigel develop an extensive and unique professional network that extends across industries and geographies. In 2006 Nigel was selected by KPMG as one of five top entrepreneurs to partake in their Strategic Leadership Development Programme, to support seven of their top flight Directors to hone their skills en-route to becoming Partner. Personal Interests Brought up near Windermere in Cumbria, Nigel is a keen sailor and loves being on the water. He now lives in the heart of the Cotswold Water Park with his wife and two young children.