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    The Dunvegan Group - About Us: Expert Profiles - [Cached Version]
    Published on: 6/28/2008    Last Visited: 6/28/2008  

    Dr. Olev Wain
    ...
    Dr. Olev Wain, BA, MA, PhDDr. Wain holds a PhD in Psychometrics from the University of Toronto.He joined The Dunvegan Group as a partner in 1989, following five years as Vice President and National Research Director with Baker Lovick Advertising (now BBDO Canada).Dr. Wain has a talent for developing research designs to simplify complex problems and is well respected for his mathematical and statistical expertise.

    With more than 20 years of experience in the marketing and survey research industry, Dr. Wain's skills have been beneficial in the conduct of marketing positioning, pricing and market segmentation studies as well as in innovative designs for measurement and management of customer satisfaction.While no longer a partner, Dr. Wain continues to serve a select client portfolio as Senior Consultant and to provide technical support and expertise to our team.

    Dr. Wain is a member of the Canadian Agri-Marketing Association (CAMA), the National Agri-Marketing Association (NAMA) and the European Society for Opinion and Marketing Research (ESOMAR).

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    The Dunvegan Group – Customer Satisfaction Measurement - [Cached Version]
    Published on: 9/9/2009    Last Visited: 9/9/2009  

    Olev Wain, BA, MA, PhD Senior Consultant (Dunvegan Fellow*)

    Olev Wain joined The Dunvegan Group as a partner in 1989, following five years as Vice President and National Research Director with Baker Lovick Advertising (now BBDO Canada). With more than 25 years of experience in the marketing and survey research industry, Olev's skills have been beneficial to developing innovative programs for measurement and management of customer satisfaction. He is responsible for the development and refinement of The Dunvegan Group's proprietary SMARRTkit© for measurement and management of customer satisfaction.

    Olev has a talent for developing research designs to simplify complex problems and is well respected for his mathematical and statistical expertise.

    While no longer a partner, since 2004 Olev has continued to serve as a Senior Consultant and to provide technical support and expertise to our team.

    In 2008, Olev was awarded the title of Dunvegan Fellow to reflect his ongoing contribution to the success of The Dunvegan Group. Olev continues to provide technical support and expertise to our team as well as consulting to several clients.

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