Contactual.com: Bios: virtual pbx, virtual call... -
[Cached Version]
Published on: 9/7/2006
Last Visited: 9/7/2006
Richard W. Southwick, Ph.D., Vice President of Engineering
Richard joined Contactual in July, 2005, and brings to the company over 20 years of experience in engineering management, software engineering and consulting services.Before coming to Contactual, Southwick was VP of Engineering at Clarus Systems, a VoIP testing company, and at NightFire (now NeuStar), a telecom services provisioning company.Southwick also directed product development at Quintus Corp. (now Avaya), a leading provider of call center software.During his tenure at Quintus, Southwick also established and developed Quintus' consulting practice.
Southwick has held management positions in Europe, directing an academic/industrial research consortium for the EC.He is a published author, with a book and several papers to his name.He has also worked for a range of software startups over his career.
He holds a doctorate in Computing from Imperial College of Science and Technology, London, as well as masters and bachelors degrees from the University of Massachusetts in Amherst.