The Forest City Coffee Company Delivers the Specialty... -
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Published on: 2/7/2006
Last Visited: 2/7/2006
Dale Simmerly, President of The Forest City Coffee Company, explains his vision of one-on-one customer service and superior product: "We're locally owned and operated, and I see us developing longstanding relationships with Cleveland-area companies by providing individualized service.We have a process mapped out where we visit every new client and match them with the brewing system that is best suited to their needs.The quality of the coffee," Simmerly continues, "is of paramount importance to us.Over here, we're sort of coffee snobs, but that's good for our customers; it means they'll receive nothing but the best."
The unit each customer receives is based on the number of employees and visitors they have and the variety of flavors that they want to serve.Customers can choose from one of the increasingly popular single-cup systems, or they can opt for more traditional coffee brewing equipment.After the initial visit, the systems are installed by a licensed, bonded technician."It's truly a hands-off, turnkey solution for our customers," says Simmerly.
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Says Simmerly, "We have one mission: to stamp out all bad office coffee.
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