(Outosurcing Trends) One stop shop versus mom-and-pop... -
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Published on: 11/12/2004
Last Visited: 11/12/2004
"A lot of our customers indicated that we received their business because we could provide that type of service," reports Tilak Shah, founder and president of Polyzen."They really felt comfortable dealing with one place, rather than having their engineering staff spread out all over."
Of course, Shah's 40-person one-stop shop doesn't have the resources or capacity of its huge counterparts.So Shah has been careful to maintain focus on Polyzen's core competencies, taking only projects that require the firm's special technologies and expertise.According to Shah, Polyzen's focus hasn't been diminished by its new service offerings, as they're simple operations and natural outgrowths of the company's core competencies.
Occasionally, Shah gets inquiries about his willingness to sell out to larger entities.But he prefers to form what he calls "strategic partnerships" with companies offering supplementary products or services.
Saab also gets calls from companies interested in acquiring his firm.