Jerry H. Seibert

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  www.metrus.com/about/LeadershipTeam.html - [Cached Version]
  Published on: 6/17/2008    Last Visited: 6/17/2008  

  Jerry Seibert
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  Jerry SeibertGlobal Director, Diagnostic Services

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  Advocate Health Care 1996 Annual Report, Leadership - [Cached Version]
  Published on: 12/26/2000    Last Visited: 2/3/2002  

  Jerry H. SeibertPresident,Parkside Associates, Inc.

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  Advocate Health Care 1996 Annual Report, Leadership - [Cached Version]
  Published on: 11/6/1999    Last Visited: 7/7/2002  

  Jerry H. SeibertPresident,Parkside Associates, Inc.

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  August 2000 - [Cached Version]
  Published on: 10/3/2001    Last Visited: 7/9/2002  

  During the transition, Parkside Associates President Jerry Seibert will be more actively involved in this year's satisfaction surveys.He can be reached at (847) 698-9866.
  
  OHA contacts

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  GEoptions - [Cached Version]
  Published on: 3/22/2001    Last Visited: 9/18/2002  

  Jerry Seibert, of the medical survey firm, Parkside Associates in Park Ridge, Ill., agrees with the ACC."If the group relies on the HMO's survey and the doctors get poor ratings, the HMO will drop the group," he says."But if the group can counter with better ratings from its own survey, the doctors in the group have grounds for questioning the accuracy of the HMO's poll."Parkside Associates has more than 200 client groups.Using Survey Information
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  Managed care plans expect groups to use the plans' surveys to improve performance, Seibert says.
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  In general, the larger the group, the lower the ratings, Seibert says."That may be due to a loss of personal contact in the big groups," he says.Obviously, ratings will vary among physicians within a group."It's not fair to compare all the doctors in a multispecialty group to each other," Seibert says."The ratings can differ significantly from specialty to specialty."Surgeons, for example, rarely establish the kinds of relationships with their patients that lead to high satisfaction ratings, he says.Oncologists have more opportunities to build rapport with patients, and cardiologists generally have more time to build such rapport, so both specialists generally score higher than family practitioners, Seibert says.Patients visiting family practitioners often experience longer waiting times and may spend less time with their physicians, two factors that can build resentment and lower the physicians' scores, he says.Moreover, some specialists, such as oncologists and cardiologists, do well on surveys because of the "halo effect."

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  Iowa Hospital Association Online - [Cached Version]
  Published on: 11/15/2000    Last Visited: 2/27/2001  

  Jerry H. SeibertChief Executive Officer
  
  Contact :

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  JERRY SEIBERT NAMED PRESIDENT AND CEO OF RADICALOGIC... - [Cached Version]
  Published on: 10/31/2001    Last Visited: 2/3/2003  

  JERRY SEIBERT NAMED PRESIDENT AND CEO OF RADICALOGIC SOLUTIONS
  
  Former Parkside Associates President Selected to Drive Growth, Market Leadership
  
  Toronto, ON - October 31, 2001 /Xpress Press/ - RadicaLogic Solutions, a leader in healthcare customer service and risk management solutions, has announced the appointment of Jerry H. Seibert as president and CEO.Seibert, formerly president of Parkside Associates, brings to RadicaLogic more than 15 years experience in healthcare consulting, as well as a proven track record of successfully growing businesses.As CEO, Seibert will drive strategy and vision, focusing on growing the company and guiding its path to market dominance.
  
  "Our goal is to make RadicaLogic not just the market leader, but the de facto standard in healthcare for customer relationship management and risk management solutions," says Jerry Seibert, CEO of RadicaLogic."This company grew out of a healthcare provider organization.Those roots give us a unique competitive advantage.As our systems are implemented more widely, they will have a real and measurable impact on patient satisfaction and quality of care."
  
  Prior to joining RadicaLogic, Seibert served as president of Parkside Associates, Inc., a large healthcare survey research and consulting firm headquartered near Chicago, Illinois.While at Parkside, he led the organization from a five employee regional consultancy to a global operation with over 80 staff and close to $10 million in annual revenues.
  
  "Jerry has the know-how to take a company into a world leadership position in this market," says Sanjay Malaviya, former president and co-founder of RadicaLogic."
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  Seibert takes the helm at RadicaLogic as the firm's growth is rapidly accelerating.The Company recently released a new product, Risk Monitor Pro, to great demand and completed a successful merger with Service Measurement Group, its largest competitor in the patient feedback management arena.
  
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  Considered to be an industry expert, Seibert has a master's degree in industrial/organizational psychology from Western Kentucky University.He has been published extensively in both scientific and trade journals and frequently speaks at conferences on the topics of patient satisfaction and quality improvement.
  
  About RadicaLogic Solutions
  
  With nearly 200 clients, RadicaLogic is the industry leader in providing healthcare organizations with customer service and risk management solutions that are easy to implement and globally accessible.RadicaLogic's vision is a world where customer service in healthcare is second to none.Working with strategic partners, RadicaLogic is creating a global community that collaborates and uses patient feedback to improve the health care experience.

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  Jerry Seibert named President and CEO - [Cached Version]
  Published on: 10/20/2001    Last Visited: 3/12/2004  

  Jerry Seibert named President and CEO of RadicaLogic Solutions
  
  Former Parkside President Selected to Drive Growth, Market Leadership
  
  Toronto, ON - October 20, 2001 - RadicaLogic Solutions, a leader in healthcare customer service and risk management solutions, has announced the appointment of Jerry H. Seibert as president and CEO.Seibert, formerly president of Parkside Associates, brings to RadicaLogic more than 15 years experience in healthcare consulting, as well as a proven track record of successfully growing businesses.As CEO, Seibert will drive strategy and vision, focusing on growing the company and guiding its path to market dominance.
  
  "Our goal is to make RadicaLogic not just the market leader, but the de facto standard in healthcare for customer relationship management and risk management solutions," says Jerry Seibert, CEO of RadicaLogic."This company grew out of a health-care provider organization.Those roots give us a unique competitive advantage.As our systems are implemented more widely, they will have a real and measurable impact on patient satisfaction and quality of care."
  
  Prior to joining RadicaLogic, Seibert served as president of Parkside Associates, a large healthcare survey research and consulting firm headquartered near Chicago, Illinois.While at Parkside, he led the organization from grass roots on up to a company with over 80 employees and close to $10 million in annual revenues.
  
  "Jerry has the know-how to take a company into a global leadership position in this market," says Sanjay Malaviya, former president and co-founder of RadicaLogic.
  ...
  Seibert takes the helm at RadicaLogic as the firm's growth is rapidly accelerating.
  ...
  Considered to be an industry expert, Seibert has a master's degree in industrial/organizational psychology from Western Kentucky University.He has been published extensively in both scientific and trade journals and frequently speaks at conferences on the topics of patient satisfaction and quality improvement.

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  Metrus Group - Bio: William A. Schiemann - [Cached Version]
  Published on: 6/17/2008    Last Visited: 6/17/2008  

  Jerry Seibert:
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  Jerry SeibertJerry Seibert has 20 years of experience working with organizations to measure and improve customer, employee and other stakeholder perceptions.Many of his clients have been in the healthcare sector, including such leading organizations as Henry Ford Health System, Novant Health, Sutter Health and Advocate Health Care.He also spent several years as CEO of a successful software company specializing in risk management and complaint management.
  
  Mr. Seibert developed a suite of customer surveys that were very widely accepted, and were administered to over 5,000,000 recipients annually across more than a thousand organizations in the US, Canada and Australia.He has also designed and implemented employee surveys and internal customer surveys for a large number of organizations.He has more than 20 publications to his credit in a variety of peer reviewed and professional journals.
  
  Prior to Joining Metrus Group, Mr. Seibert was President of Parkside Group, an international healthcare customer and employee survey firm.
  
  Mr. Seibert received his M.A. degree in Industrial/Organizational Psychology from Western Kentucky University in Bowling Green.He has a B.A. in Psychology from the University of Delaware.

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  Metrus Group - Survey Product Suite - [Cached Version]
  Published on: 6/17/2008    Last Visited: 6/17/2008  

  Jerry Seibert908-231-1900 x115
  
  Contact Metrus Group

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